Helping our customers to travel with confidence
We recommend making a seat reservation before you travel, you can make a reservation by calling our Customer Relations team on 0345 603 4852 (opt. 4, then 1).
Finding the right journey for you
To make sure you enjoy a comfortable journey, we recommend travelling on quieter services - the graphics below show the latest booking information for each of our services over the next two weeks.
Green services have plenty of space available.
Yellow services are a little busier.
Orange services don't have many seats left.
Red services are sold out
You can view our seating plans before you travel.
Grand Central seat availability
Book your tickets on Grand Central
Reserve your seat - and sit back and relax
For travel at weekends you must hold a seat reservation. Our Advance fares will always come with a seat reservation, but for all other fares you may need to make a reservation. To do so, simply call our Customer Relations team on 0345 603 4852 (opt.4, then 1). If you are travelling with friends and family and would like to be seated together, we would advise you to make a reservation to ensure you're seated together.
- How can I reserve a seat?
- When can I reserve seats?
- I don't have a reservation
- My reserved seat was on train which has been cancelled
- There are no tickets available for a service I want to travel on
- Why should I make a seat reservation?
How can I reserve a seat?
If you have purchased an Advance train ticket, this will come with a seat reservation by default
Grand Central Anytime or Off-Peak tickets are currently only being sold with reservations, however these can be changed (subject to availability) by contacting our customer relations team on 0345 603 4852 (option 4, then 1).