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Vacancies


Vacancy reference: 1608

TRAIN DRIVER – Bradford & Sunderland

Salary £48,425 (Pay review pending)

Grand Central is always considering its future plans and business development opportunities. With this in mind we are reviewing our resource plan for experienced Train Drivers at both Bradford & Sunderland Depots.

We are seeking team-orientated, passionate individuals with a professional approach to safety, customers and industry partners.

If you are a successful candidate you will become part of a team who operate our Class 180 and HST high-speed Inter-city services to and from London Kings Cross.

You will work in a roster based on a 35 hour working week with varying shift lengths. A flexible approach towards shift working is required.

Part time and job share working may also be considered.

The role offers 33 days paid annual leave, membership of the Arriva Trains UK Pension Scheme (operated by Standard Life), and a death in service benefit. You will also receive free rail travel on Grand Central services and concessionary free travel on train services operated by companies within the Arriva Trains UK group.

We also offer other optional company benefits including Health Care, Health Insurance and Childcare Vouchers.

Important information

Grand Central is an equal opportunities employer and wishes to employ the most suitable candidates for the work to be undertaken. 

  • Full route and traction training will be provided to successful applicants.
  • Roles are based on a 35 hour working week over 7 days, averaged out over the roster cycle period.

All offers of employment are subject to: 

  • Satisfactory references
  • Passing a company medical examination covering eye sight and screening for Drugs and Alcohol.
  • Demonstrating eligibility to work in the UK in accordance with current legislation.

If you would like to take your career in a new and challenging direction please complete one of our application forms (available on our website or request a paper copy from recruitment) and email to Recruitment at recruitment@grandcentralrail.com or print and post to Grand Central Railway Company Limited Recruitment, 3rd Floor, Northern House, Rougier Street, YORK, YO1 6HZ.

Closing date – 30th April 2016


Vacancy reference: GC1610

Position: Customer Insight Analyst

Location: York

Salary: up to £25k, dependent on experience

Grand Central is an open-access train operator linking the North East and West Yorkshire with London. We are part of Arriva which has a diverse portfolio of train and bus operating companies in the UK and Europe.

Grand Central runs 18 trains per day and is one of the UK’s leading train operators, as per the industry-wide National Rail Passenger Survey. We have yet again topped Which Magazine’s customer survey with an overall score of 79%, the highest score achieved by a train company in the last five years.

Reporting to the Commercial Director, the main purpose of the role is to:-

  • Collate, analyse and make recommendations for product and service development using multiple sources of data, including compiling Board level reporting and business papers.
  • Conduct key driver analysis to identify, communicate and recommend action to reduce complaint volumes, compensation liability, and make proactive improvements to the Grand Central customer proposition.
  • Deliver Grand Central’s contractual commitments for data reporting to ORR and other bodies, and lead on identifying and communicating forthcoming changes to regulation which require action by Grand Central.
  • Ensure resource level within the customer relations function is fit for purpose and cost effective

Experience, Knowledge, Qualifications & Training

Essential:-

  • High level of numeracy
  • Competent user of Microsoft Office suite and data analysis software
  • Ability to interact and debate with senior colleagues
  • Customer experience empathy and ability to relate data to the customer experiences which drive it
  • Empathy with the Grand Central brand and business objectives

Desirable:-

  • Educated to degree level
  • Supplier management experience, including budget holder responsibility

The role offers a competitive salary, and holiday entitlement, along with other benefits including optional health insurance; a defined contribution pension; and free travel on Grand Central and other Arriva UK rail services for staff and their family.

The role will involve occasional travel within the UK.

If you would like to take your career in a new and challenging direction please complete one of our application forms and email to Recruitment at recruitment@grandcentralrail.com or print and post to Grand Central Railway Company Limited Recruitment, 3rd Floor, Northern House, 9 Rougier Street, York, Y01 6HZ.

Selected candidates will be invited to interview week commencing 16 May 2016.

Closing date – 14 May 2016


Vacancy reference: GC1609

Position: Procurement & Contracts Manager

Location: York

Salary: up to £35k, dependent on experience

Grand Central is an open-access train operator linking the North East and West Yorkshire with London. We are part of Arriva which has a diverse portfolio of train and bus operating companies in the UK and Europe.

Grand Central runs 18 trains per day and is one of the UK’s leading train operators, as per the industry-wide National Rail Passenger Survey. We have yet again topped Which Magazine’s customer survey with an overall score of 79%, the highest score achieved by a train company in the last five years.

Reporting to the Finance Director, the main purpose of the role is to:-

Coordinate the company’s operational and strategic procurement activity both locally and as part of a wider group. To manage all company contracts from end to end and to manage a convergence with group framework agreements where appropriate. To represent the company on all procurement projects and initiatives and support the division team as and when required.

Experience, Knowledge, Qualifications & Training

  • Working towards or already CIPS accredited;
  • Supplier relationship, commercial risk, contract and project management;
  • Proven negotiation skills;
  • Experience working for a small company as part of a much larger group desirable;
  • Strong Excel skills and proficient with other applications of Microsoft Office;
  • Strong all round communication skills (reports, emails, telephone, presentations);
  • Friendly, approachable person comfortable working up, down and across a business;
  • Ability to work independently and to meet tight deadlines;
  • Capable of balancing a diverse workload and flexible to react to the business needs.

The role offers a competitive salary, and holiday entitlement, along with other benefits including optional health insurance; a defined contribution pension; and free travel on Grand Central and other Arriva UK rail services for staff and their family. 

The role will involve regular UK and occasional international travel.

If you would like to take your career in a new and challenging direction please complete one of our application forms and email to Recruitment at recruitment@grandcentralrail.com or print and post to Grand Central Railway Company Limited Recruitment, 3rd Floor, Northern House, 9 Rougier Street, York, Y01 6HZ.

Selected candidates will be invited to interview week commencing 16 May 2016.

Closing date – 30 April 2016


If you would like to submit an application speculatively, please complete the below form and e-mail to recruitment@grandcentralrail.com. No agencies or CVs please.