|Finding the best service for you|
If you do not have a seat reservation, you will not be able to board your Grand Central train. To reserve your seat, contact our Customer Relations team on 0345 603 4852 (option 3, then option 1), this facility is available up to 5 minutes before departure (subject to availability).
To find out which of our services are the quietest to travel on, please see our dedicated travel updates page here.
Enjoy larger seats, complimentary snacks and dedicated customer service in First Class
Use our seating plan to find your seat or check where you can store luggage
Whenever possible, we offer local, fresh food and drink, from independent companies run by people who love what they do. Discover our on-board food and drinks menu here
All Grand Central trains provide free Wi-Fi internet, as well as our entertainment portal. Find out how to get connected here
From what’s on board to updates on our newest fleet, find out what you can expect from our trains
Customers are welcome to bring luggage on our trains. Find out about storage on board.