York Train Station
York Train Station
York
York station
Station Road
York
North Yorkshire
YO24 1AB
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 08:00 to 18:00
York at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
The city of York sits halfway between London and Edinburgh and its train station serves as a major transport hub for the North of England. The station contains 11 platforms and provides easy access to local bus and coach stations too. Trains to York run non-stop to and from London King’s Cross in just 2 hours with services also running to cities in the North such as Sunderland, Manchester and Liverpool. If you can't find the information your looking for, you can head to the National Rail Enquiries website for further information.
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- National Key Toilets YES Yes
-
Impaired Access Staff Help Hours
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
Accessible machines are available on the main concourse
- Helpline No
-
Helpline Contact Details
03457 225 225 or 18001 03457 225 225 (Text relay service)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
https://www.orr.gov.uk/media/10955.
lifts and level access to all platforms. lift available from station concourse (platform 3) to platforms 5 -11. customer assistance available 'call for aid' button by taxi rank at front of station. no level access to national rail museum via platforms 10/11, exit at front of station and around station hotel.
staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
coverage: whole station">This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help
- First Class Lounge YES Yes
- Impared Access Staff YES Yes
- Impaired Mobility Set Down YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Accessible Taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
-
Booking Office Counter
Available during Travel Centre opening times
- Customer Help Point Located at the front of the Station
-
National Key Toilets
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
-
Alternative Station Code
- National Location Code YRK
- Sixteen Character Name YORK.
-
Baggage Services
- Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/YRK.pdf)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Within station, within car park, and next to the ticket office
- Sheltered YES Yes
- Spaces 626
-
Type
Compounds
Stands
Racks - Cycle Hire: Note Available from EuropCar office on Platform 1.
-
Note
80 secure stands.
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Outside the station
-
Post Box: Note
-
Other amenities
- Waiting Room YES Yes
-
Waiting Room Note
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
- Tourist Information Office No
-
Other
EVERYDAY
06:00:00 - 22:00:00
-
Other transportation
-
Rail Replacement Services
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Pick Up / Drop Off at Bus Stand E outside the Milner York.
From 19:00 on Saturday 24 May until 06:00 on Tuesday 27 May, all rail replacement coaches will arrive and depart from Bus Stop A, Memorial Gardens [5 minutes"? walk from the station entrance]. Use what3words ///outfit.impose.risk to find the bus stop.
- Cycle Hire YES Yes
-
Rail Replacement Services
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-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around York station (http://btwifi.com/find)
-
Parking
- Car Hire: Note Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
-
Car Parking Details
york.gov.uk/carparks.
number accessible spaces: 6
accessible spaces note:parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
accessible car park equipment: yes
cctv: no
url: https://www.nationalrail.co.uk/
parking 2:the station long stay car park will be closed until further notice.
this is part of the york station gateway project, where network rail will construct a new multi-storey car park on the site.
parking for blue badge holders is available in the short stay car park. all other users must find alternative facilities and allow extra time for travel. for other locations visit york.gov.uk/carparks.
operator name: london north eastern railway
name: york station long stay car park
spaces: 0
charges:
off-peak: £7.50
daily: £20.00
weekly: £75.00
monthly: £227.50
annual: £1,925.00
saturday: £7.50
sunday: £7.50
note:closure of long stay car park from 15 march 2025
from 23:59 on friday 14 march, the station long stay car park will be closed until further notice.
this is part of the york station gateway project, where network rail will construct a new multi-storey car park on the site.
parking for blue badge holders will be unaffected. all other users must find alternative facilities and allow extra time for travel. for other locations visit york.gov.uk/carparks.
short stay 30-60 mins £3.50
short stay 61-120 mins - £6.50
going away for a long weekend? park from 10:00 on friday until 23:59 on monday for just £15.
simply purchase your ticket at the car park on the day.
number accessible spaces: 0
accessible car park equipment: yes
cctv: no
open:
monday - friday
saturday
sunday - open 24h
url: https://www.lner.co.uk/
">Parking 1:
Operator Name: London North Eastern Railway
Name: Station Short Stay Car Park
Spaces: 30
Charges:
PerHour: £3.50
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders remains available as normal. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
Accessible Car Park Equipment: Yes
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 2:The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Operator Name: London North Eastern Railway
Name: York Station Long Stay Car Park
Spaces: 0
Charges:
Off-peak: £7.50
Daily: £20.00
Weekly: £75.00
Monthly: £227.50
Annual: £1,925.00
Saturday: £7.50
Sunday: £7.50
Note:Closure of long stay car park from 15 March 2025
From 23:59 on Friday 14 March, the station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for blue badge holders will be unaffected. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday
Saturday
Sunday - open 24h
Url: https://www.lner.co.uk/
-
Priority Lounge Information
-
First Class Lounge: Note
Opening hours
Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
-
First Class Lounge: Note
-
Rental Car
- Availability YES Yes
- Note Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
- Toilets YES Yes
-
Station Location & Directions
- Latitude 53.95797924
- Longitude -1.093176915
-
Station Seating Areas
-
First Class Lounge Hours
Saturday - 06:00 to 20:00
Sunday - 08:00 to 19:00
-
First Class Lounge Hours
Saturday - 06:00 to 20:00
-
Station Hours
-
Station Hours
saturday
05:45:00 - 21:00:00
sunday
07:30:00 - 21:30:00
weekdays
05:30:00 - 21:00:00">SATURDAY
05:45:00 - 21:00:00
SUNDAY
07:30:00 - 21:30:00
WEEKDAYS
05:30:00 - 21:00:00
-
Station Hours
saturday
-
Station Information
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 225333
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Showers No
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03457 225333
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note On main concourse.
- Penalty Fares GR
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 08:00 to 18:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.