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York

York

York station
Station Road
York
North Yorkshire
YO24 1AB

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Ticket office opening hours:

Saturday - 05:45 to 21:00
Sunday - 07:30 to 21:30

  • YES Car Parking
  • YES Impaired Access Step-Free Access

The city of York sits halfway between London and Edinburgh and its train station serves as a major transport hub for the North of England. The station contains 11 platforms and provides easy access to local bus and coach stations too. Trains to York run non-stop to and from London King’s Cross in just 2 hours with services also running to cities in the North such as Sunderland, Manchester and Liverpool.

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accessible Taxis

      No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

    • Accesible Ticket Machine

      Accessible machines are available on the main concourse inside and outside the ticket office 

    • Booking Office Counter

      DDA compliant counter is available during Travel Centre opening times

    • Customer Help Point Located at the front of the Station
    • Helpline No
    • National Key Toilets The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
    • Step Free Access

      Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Assistance meeting point is Customer Information Point in main concourse  

  • Rental Car
    • Availability YES Yes
    • Note Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note On main concourse.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticketing Hours
    • Ticket Office Hours Saturday - 05:45 to 21:00
      Sunday - 07:30 to 21:30
  • Subway/transit
    • Metro: Availability No
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 225333
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03457 225333
    • Staffing Level YES Yes
  • Station Hours
    • Station Hours

      SATURDAY
      05:45:00 - 21:00:00
      SUNDAY
      07:30:00 - 21:30:00
      WEEKDAYS
      05:30:00 - 21:00:00

  • Station Location & Directions
    • Latitude 53.95797924
    • Longitude -1.093176915
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
  • Parking
    • Car Hire: Note Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
    • Car Parking Details Parking 1:

      For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday



      Operator Name: London North Eastern Railway
      Name: Station Car Park
      Spaces: 604
      Charges:
      Off-peak: £7.50
      PerHour: N/A
      Daily: £17.00
      Weekly: £69.00
      Monthly: £260.00
      ThreeMonthly: £660.00
      SixMonthly: N/A
      Annual: £1970.00
      Saturday: £7.00
      Sunday: £7.00
      Note:

      Premier Spaces Annual Season Ticket £2400.00. 

      Weekend rate of £20.00 available from Friday to Monday , must be bought from Travel Centre before your outward journey  



      Number Accessible Spaces: 6
      Accessible Spaces Note: Parking is chargeable for all vehicles
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Operator Name: London North Eastern Railway
      Name: Station Short Stay Car Park
      Spaces: 30
      Charges:
      Off-peak: N/A
      PerHour: £2.00
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 6
      Accessible Spaces Note: Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
      Accessible Car Park Equipment: Yes
      Cctv: No
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around York station (http://btwifi.com/find)
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Pick Up / Drop Off at Bus Stand E outside the Principal Hotel

  • Other amenities
    • Tourist Information Office No
    • Waiting Room YES Yes
    • Other EVERYDAY
      06:00:00 - 22:00:00
  • Mail and Express Services
    • Post Box: Note Outside the station
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Available from EuropCar office on Platform 1.
    • Location

      Within station, within car park, and next to the ticket office

    • Note

      80 secure stands.

    • Sheltered YES Yes
    • Spaces 626
    • Type
      Compound
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/YRK.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Alternative Station Code
    • National Location Code YRK
    • Sixteen Character Name YORK.
  • Taxi Information
    • Availability YES Yes
    • Note York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332
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