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Terms and conditions

This website is operated by Grand Central Railway Company Ltd ("we", "us") a company registered in England and Wales (company number 03979826) with its registered office at 1 Admiral Way, Doxford International Business Park, Sunderland SR3 3XP. By using this website you agree to be bound by these terms. If you do not accept these terms, please do not use this website. We may modify these terms and conditions at any time by publishing the modified terms and conditions on this website. Any modifications shall take effect 3 days after posting on this website.

We are committed to protecting your privacy and making our website accessible to all users. Please see our privacy policy and accessibility policy for further details.

If you would like to contact us in relation to this website or these terms please use our Help page.

1. Access and content

We endeavour to allow uninterrupted access to the website, but access may be suspended, restricted or terminated at any time.

We reserve the right to change, modify, substitute or remove without notice any information on this website.

We assume no responsibility for the contents of any other websites to which you access via this website.

2. Intellectual Property

The intellectual property in all material on this website (including the text, design, images, graphics, their selection and arrangement and source code) belongs to us and our licensors. You may not alter, copy or redistribute the material without our prior written permission. However you may save or print a single copy for your own non-commercial use.

You shall retain ownership of all copyright in data you submit to this website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

3. Disclaimer

We use reasonable endeavours to ensure that the data on this website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on this website. We do not guarantee that this website will be fault free and do not accept liability for any errors or omissions.

4. Liability

We exclude, to the fullest extent permissible by law, all liability for any loss or damage (including indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation) whether in contract, tort or otherwise arising out of or in connection with this website, inability to access this website, or any websites linked to this website.

5. Tickets

The ticketing facility accessed via this website is operated by Grand Central. All ticket transactions are between you and Grand Central. We are not a party to the transaction and exclude all liability for any loss or damage arising from or in connection with the transaction.

6. Governing law

These terms and conditions shall be governed by and construed in accordance with English law.

Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.


7. Saving Card Payment Details 

By ticking the 'Save Card' checkbox on the payment page, you are consenting for your payment card details to be stored by Grand Central, you can remove any saved cards via the Edit Button on the Payment Page or by going to Account and Payement Details.