This website is operated by Grand Central Railway Company Ltd ("we", "us") a company registered in England and Wales (company number 03979826) with its registered office at 1 Admiral Way, Doxford International Business Park, Sunderland SR3 3XP. By using this website you agree to be bound by these terms. If you do not accept these terms, please do not use this website. We may modify these terms and conditions at any time by publishing the modified terms and conditions on this website. Any modifications shall take effect 3 days after posting on this website.
We are committed to protecting your privacy and making our website accessible to all users. Please see our privacy policy and accessibility policy for further details.
If you would like to contact us in relation to this website or these terms please use our Help page.
1. Access and content
We endeavour to allow uninterrupted access to the website, but access may be suspended, restricted or terminated at any time.
We reserve the right to change, modify, substitute or remove without notice any information on this website.
We assume no responsibility for the contents of any other websites to which you access via this website.
2. Intellectual Property
The intellectual property in all material on this website (including the text, design, images, graphics, their selection and arrangement and source code) belongs to us and our licensors. You may not alter, copy or redistribute the material without our prior written permission. However you may save or print a single copy for your own non-commercial use.
You shall retain ownership of all copyright in data you submit to this website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.
3. Disclaimer
We use reasonable endeavours to ensure that the data on this website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on this website. We do not guarantee that this website will be fault free and do not accept liability for any errors or omissions.
4. Liability
We exclude, to the fullest extent permissible by law, all liability for any loss or damage (including indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation) whether in contract, tort or otherwise arising out of or in connection with this website, inability to access this website, or any websites linked to this website.
5. Tickets
The ticketing facility accessed via this website is operated by Grand Central. All ticket transactions are between you and Grand Central. We are not a party to the transaction and exclude all liability for any loss or damage arising from or in connection with the transaction.
6. Governing law
These terms and conditions shall be governed by and construed in accordance with English law.
Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.
7. Saving Card Payment Details
By ticking the 'Save Card' checkbox on the payment page, you are consenting for your payment card details to be stored by Grand Central, you can remove any saved cards via the Edit Button on the Payment Page or by going to Account and Payement Details.
8. The Great British Rail Sale 2026
These terms and conditions apply to the Great British Rail Sale, a promotion coordinated by ATOC Ltd on behalf of participating Train Companies for the Promotional Period.
- Over 3 million promotional Great British Rail Sale Tickets will be available on selected journeys across the National Rail network (in England, Wales & Scotland) for the Promotional Period.
- The Promotional Period will start on 6 January 2026 and will end when all Great British Rail Sale Tickets have been sold or on 12 January 2026, whichever is sooner, for travel between 13 January 2026 and 25 March 2026. The number of Great British Rail Sale Tickets available during the Promotional Period is limited and subject to availability.
- Great British Rail Sale Tickets are selected Advance or Off-Peak tickets with fares discounted by individual participating Train Companies, up to 50% off the equivalent full price Advance ticket fare. Where a participating Train Company does not offer Advance tickets, selected Off-Peak ticket fares may be offered as an alternative. Great British Rail Sale Tickets are not available on all routes or all journeys and may not represent the lowest available fare for a particular journey.
- Great British Rail Sale tickets must be purchased at least 3-7 days in advance of the date of travel. This varies per operator.
- The Great British Rail Sale is promoted via the Great British Rail Sale website and Great British Rail Sale Tickets are available to purchase via participating Train Companies and ticket retailers for the Promotional Period. This is an online sale, please contact the relevant participating Train companies if you require assistance or have specific accessibility requirements.
Selected Routes, Limited Availability and Exclusions
- The number of Great British Rail Sale tickets offered by each participating Train Company will vary and are limited in number.
- Tickets are not available on all routes and at some peak times and are not offered by all Train Companies.
- Availability is subject to specific travel exclusions across some routes due to engineering improvement works. For more details of engineering works please refer to participating Train Company websites.
- Railcard discounts do not apply to Great British Rail Sale Tickets, and no other discounts can be used in conjunction with Great British Rail Sale Tickets.
- Child tickets can be purchased in the Great British Rail Sale from participating Train Companies and ticket retailers.
General
- ATOC Ltd reserves the right to amend these terms and conditions without notice and to take appropriate action to close the offer or withdraw the Great British Rail Sale Tickets from sale at any time.
- Usual Train Company terms and conditions of purchase, National Rail Conditions of Travel, Advance and Off-Peak ticket terms and conditions apply.
- The promoter of the Great British Rail Sale is ATOC Ltd on behalf of participating Train Companies. ATOC Limited is a company registered in England and Wales under company no. 03069033, whose registered office is at First Floor North, 1 Puddle Dock, London, England, EC4V 3DS
Grand Central specific terms and conditions
- In addition to the terms and conditions set out above, the terms and conditions set out below will apply to any Rail Sale Tickets purchased from Grand Central Rail (“Grand Central Rail Great British Rail Sale Tickets”).
- Grand Central Railway Company Ltd are the train operator with its registered office at 1 Admiral Way, Doxford International Business Park, Sunderland SR3 3XP
- As part of the Rail Sale, Grand Central Rail are making [x]* Grand Central Rail Sale Tickets available to purchase for travel on selected routes across the Grand Central rail network with a discounted price of up to 50% off the equivalent full price fare. For details of Grand Central routes please visit:
https://www.grandcentralrail.com/stations
- Only single journey First and Standard Advance tickets will qualify as Grand Central Rail Sale Tickets.
- All Grand Central Rail Sale Tickets can be purchased via the Grand Central Rail website (https://buy.grandcentralrail.com/) or the Grand Central Rail App.
- If you have specific accessibility requirements and require assistance, please visit:
https://help.grandcentralrail.com/hc/en-gb/sections/360000210309-Passenger-Assistance
- All Grand Central Rail Sale Tickets will be marked as “Rail Sale Advance Single” or “Rail Sale Advance Single (1st Class)” at the time of purchase.
- The following discount schemes cannot be used to provide any further discount when purchasing Grand Central Rail Sale Tickets: a valid Railcard, 16 -17 Saver discount, TOTUM or NUS extra discount and/or any other promotion (except as set out in these terms and conditions).Grand Central Rail Sale Tickets are only valid for use on Grand Central Rail’s rail services and will not be accepted by other train operating companies unless extenuating circumstances apply.
- For the avoidance of doubt the following are not Grand Central Rail Sale Tickets: Grand Central Rail & Connections tickets; and/or any return tickets.
- Strictly subject to availability, there is no limit on how many transactions to purchase Grand Central Rail Sale Tickets an individual maymake, however only 9 Grand Central Rail Sale Tickets can be purchased in any one purchase transaction.
All Grand Central Rail Sale Tickets are strictly subject to availability.
Should you have any queries about Grand Central Rail Sale Tickets please contact Grand Central Rail’s customer experience team:
Phone us: 0345 603 4852 option 4 (07.00 - 19.00, Monday to Friday, 09.00 - 12.30pm Saturday to Sunday)
Customer Relations Manager, Grand Central Rail, Ground Floor, Wakefield Kirkgate Station, Monk Street, Wakefield, WF1 4EL
Email Address: [email protected]
*Ticket numbers checked at [00:00] on [xx January 2026].