About Grand Central
Grand Central is an open-access passenger train operator. This means our only loyalty is to our customers, because we don't receive subsidy from, or pay any premium to, the government. We've been carrying passengers between London Kings Cross, Yorkshire and the North East since 2007, and our customers consistently rate us as one of the best train companies in the country.
When you choose to travel with Grand Central you choose rail travel as it should be – reliable, relaxing and with exceptional service. You can buy a ticket on the train without paying a penalty for last minute travel, although for the best savings (up to 87%!) we always recommend buying your ticket in advance online, at the station or by phone.
A better way to travel
Grand Central gives you:
- Convenient station stops
- Comfortable seats with more legroom
- Friendly, helpful on board staff
- Free Wi-Fi, power points and room to work
- Delicious food and drink from local suppliers
- The freedom to plan your train travel up to six months in advance
Our history and philosophy
Grand Central reaches the parts of the country other services don’t – directly linking large cities in Yorkshire and the North East with London, often for the first time in years.
Grand Central’s first route was launched in December 2007 and linked London Kings Cross with York, Thirsk, Northallerton, Eaglescliffe, Hartlepool and Sunderland. In May 2010, a new service calling at Bradford, Halifax, Brighouse, Wakefield, Pontefract and Doncaster linked West Yorkshire with London Kings Cross, with Mirfield being added to this route in 2011 and Low Moor in 2017.
We work hard to recruit and train staff for our trains. Our committed and passionate people are our most valuable asset, and we always get involved with our local communities and charitable events.
Grand Central aims to provide the best possible customer service, recreating the best of the railway tradition of quality and attention to detail. You’ll find our staff really do care about you and your comfort - after all, we’d like you to travel with us again.
We operate an all-Adelante fleet, with our ten Class 180 trains conveying passengers between our 15 destinations. All of our trains have been refurbished to a high standard since 2017.