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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Sunderland

Sunderland

Sunderland station
Athenaeum Street
Sunderland
Tyne and Wear
SR1 3HP

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:55 to 18:00
Saturday - 06:55 to 18:00
Sunday - 09:00 to 17:00

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 00:00
      Saturday - 05:15 to 00:00
      Sunday - 06:30 to 00:00
    • Accesible Ticket Machine Located on the North Concourse and accepts cash and cards.
    • Booking Office Counter

      staff will come out of the office to assist

    • Helpline YES Yes
    • Helpline Contact Details 0800 138 5560
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.


      Coverage: whole Station
    • Staff Help

      Staff available to help during hours of operation that the station is open to the public. 

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:55 to 18:00
      Saturday - 06:55 to 18:00
      Sunday - 09:00 to 17:00
  • Subway/transit
    • Metro: Availability No
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 08002006060
  • Station Location & Directions
    • Latitude 54.905507
    • Longitude -1.382377347
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces No
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
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