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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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London Kings Cross

London Kings Cross

London Kings Cross station
Euston Road
London
Greater London
N1 9AL

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:00 to 01:36
Saturday - 05:00 to 00:36
Sunday - 05:30 to 01:36

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

All Grand Central services call at London Kings Cross, offering services from London to York in two hours, and London to Doncaster in just 1 hour 40 minutes, and connecting the North of England with London by train. The station complex includes local, national and international services.

Station facilities

Station message: First Class facilities at London Kings Cross

Please be aware that First Class Lounge access at London Kings Cross is for LNER First Class ticket holders only - Grand Central passengers cannot use this facility.

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge YES Yes
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 01:36
      Saturday - 05:00 to 00:36
      Sunday - 05:30 to 01:36
    • Accessible Taxis

      Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.

    • Accesible Ticket Machine

      One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

    • Customer Help Point Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
    • Helpline No
    • Helpline Contact Details

      It is preferred if assistance is booked 24hours in advance please by using the following numbers of your relevant train operator:

      London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can email [email protected] Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

      Hull Trains - FREEPHONE 0800 316 1323

      Grand Central - 08440 8110 072 

      Great Northern - 0800 058 2844

      Help is available at the Rail Information Point in the centre of the Main Concourse. Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.

    • Impared Access Ticket Gate YES Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
    • Impared Mobility Set Down

      There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

      There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.

    • National Key Toilets

      Accessible toilets are located next to platform 9 and can be operated by a radar key.

    • Step Free Access

      There is level access to all platforms. Lifts provided between concourse & Mezzanine and London Underground ticket hall.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

      Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

      It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

      London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/  Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

      Hull Trains - FREEPHONE 0800 316 1323

      Grand Central - 08440 8110 072 

      Great Northern - 0800 0582 844


  • Rental Car
    • Availability No
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the Main Concourse opposite the shops
    • Oyster Notes Oyster transactions only available from self service ticket machines operated by Great Northern
    • Penalty Fares GN
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:00 to 01:36
      Saturday - 05:00 to 00:36
      Sunday - 05:30 to 01:36
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note N/A
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change YES Yes
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area No
    • Station Buffet YES Yes
    • Showers YES Yes
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 0330 024 0215

      Operator Name: Excess Baggage Company
    • Lost Property: URL https://www.networkrail.co.uk/stations/kings-cross
    • Customer Service Note Help is available at the Rail Information Point in the centre of the Main Concourse.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0330 024 0215
    • Staffing Level YES Yes
  • Station Hours
    • Station Hours

      SATURDAY
      06:00:00 - 22:30:00
      SUNDAY
      07:45:00 - 23:30:00
      WEEKDAYS
      06:00:00 - 23:30:00

  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 07:00 to 21:25
      Saturday - 08:00 to 20:15
      Sunday - 09:00 to 20:15
  • Station Location & Directions
    • Latitude 51.53088842
    • Longitude -0.122921342
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
  • Priority Lounge Information
    • First Class Lounge: Note

      Location: Next to Waitrose

      Tickets Accepted in LNER First Class Lounge:

      • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
      • Any First Class Anytime ticket valid for travel on the LNER route
      • Any LNER First Class packages
      • First Advance (routed LNER & connections)
      • LNER First Class Reader Offer (routed LNER & connections)
      • LNER First Class Flat Fare (routed LNER & connections)
      • LNER Rewards First Class Leisure Single (routed LNER & connections)
      • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
      • Inclusive Tour Tickets (eg. Superbreak)
      • Weekend First

       

      Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

      Facilities: Toilets/TV/Air charge for mobile phones
      Refreshments: Complimentary selection of hot and cold drinks and light snacks available
      Wi-Fi: Yes
      Showers: No

  • Airport
    • Availability YES Yes
    • Note Connections from LUL available
  • Parking
    • Car Parking Details

      Car set down / Pick up

      Cars can pick-up and set down on Pancras Road. You cannot leave your vehicle unattended.

      Sat-nav postcode: N1C 4TB

      Pancras Road is one-way and can only be accessed from Euston Road.

      Car Park

      The car park is behind St Pancras International station on Pancras Road, which runs between London King's Cross and London St Pancras International stations.

      Parking charges


      Email: [email protected]
      Phone number: 0207 431 4001

      Operator Name: C P Plus
      Name: Station Car Park
      Spaces: 322
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 12
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - 05:00 to 01:36
      Saturday - 05:00 to 01:11
      Sunday - 05:00 to 01:36
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around London Kings Cross station (http://www.btwifi.co.uk/find/)
    • Telephone: Usage Type Cards And Coins
  • Other amenities
    • Tourist Information Office No
    • Waiting Room YES Yes
    • Other SATURDAY
      06:00:00 - 22:30:00
      SUNDAY
      07:45:00 - 23:30:00
      WEEKDAYS
      06:00:00 - 23:30:00
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Platforms 1, 8 & 9
    • Note


    • Sheltered YES Yes
    • Spaces 204
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note There are bus stops in streets surrounding the station on Euston Rd and York Way.  All Transport for London buses are accessible by step free access More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/?cid=fs013) (http://www.tfl.gov.uk/modes/buses/?cid=fs013) All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also kneel to reduce the step-up from the pavement. More info can be found on Transport for Londons website here (https://www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs )
  • Baggage Services
    • Left Luggage: Available YES Yes
    • Left Luggage: Phone Phone number: 020 3468 4690

      Operator Name: Excess Baggage Company
    • Left Luggage: URL https://www.left-baggage.co.uk/index/locations
  • Alternative Station Code
    • National Location Code KGX
    • Sixteen Character Name LONDON KINGS X
  • Taxi Information
    • Availability YES Yes
    • Note The taxi rank is situated on Pancras Road just outside of the station.
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