Standalone QTT
Page Title
Careers at Grand Central
Be moved to join our team!
Our brand and culture is all about moving people, and a belief in better runs through everything we do. We're part of Arriva, which has a diverse portfolio of train and bus operating companies in the UK and Europe. As a group, we're passionate about creating better journeys for our customers and changing perceptions, which in turn fuels our business growth.
At Grand Central customer satisfaction and value for money is at the heart of what we do. We are a fully commercial business with strong links to our local communities and are fortunate to be part of the economic and cultural life of our regions. We believe that train travel can be enjoyable, reliable, and easy to use.
Click here to Find out what makes Grand Central different
In 2024, we formed part of Arriva Rail Services which includes Grand Central Rail, Arriva TrainCare and Arriva Road Transport Services (ARTS) and we work closely with Arriva Train Operating Companies. Therefore, working as part of our team gives you the perfect opportunity to benefit from the best of both worlds by working for a relatively small organisation and being involved in projects with the larger businesses.
Come join our journey 
It really is an exciting time to be part of a truly customer centric and distinctive train company. Whilst we may be one of the smaller train operators in the industry, every single colleague contribution matters and our achievements don’t go unrecognised.
If you are hardworking, friendly, enthusiastic, customer focused, ready for a challenge and willing to turn up and give it your best every single day, we recommend you apply to join the Grand Central team.
Your journey to and from work couldn’t be easier as we offer Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises. Explore more of our benefits package below.
If you are interested in starting your journey at Grand Central, click on the below link to find your next career!
Current Vacancies at Grand Central
Can you display our core values?
Brilliant Basics. Belief in Better. Human Touch. Straight Forward Value. Make It Memorable
Our benefits
As part of our benefits package, all of our team members can access the following from day one:
- Friendly welcoming culture in a small business where you can make a big difference.
- Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life.
- Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition we currently offer concessionary travel on other Arriva Trains UK franchises.
- Employee Assistance Programme provided by Health Assured: free, confidential 24 hour telephone counselling and information services.
- Access to the entire Headspace library - your personal guide to mindfulness, sleep, focus, movement and more.
- Arriva Village employee rewards and benefits scheme.
Upon successful completion of your probation period (3-6 months), we also provide you with:
- Access to up to 75% discount on train travel UK-wide in addition to the free Arriva travel arrangement.
- Access to discounted European train travel (Eligible after one year’s continuous service).
- Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply).
- Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit).
- Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).
- Cycle to Work Scheme (after a year’s continuous service).
- Membership to the Chartered Institute of Rail Operators
- Access to career development courses both internally and externally
- Opportunity to work with our Engagement and Development team to create an individual personal development plan, allowing you to take charge of your career with the support of our trained experts.