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Grand Central train ticket app

What's Appening a better way to travel by train

Are you looking for a quicker and more convenient way to book your train journey? You can now do it on the go with the Grand Central train ticket app. Designed to bring you the most budget-friendly fares, our app has just made travelling with us even easier. Simply download our train ticket booking app for safe and contactless journeys.

Download on the iOS App Store
iOS 9.0+ required

Download on the Google Play store
Android 6.0+ required

Where will you go today? Breeze through your journey with your e-ticket on your app and say hello to the cheapest Grand Central fares around!


Queuing at the station and printing out tickets can be a pain, especially if you’re embarking on a long journey or you’re in a rush. Why not use your phone to book train tickets via our app instead? Simply scan your ticket at the barriers or show a member of staff to enter the platforms.

Once downloaded onto your phone, you don’t even need an internet connection to access your tickets. Skip all the fuss and climb straight aboard your train.

Simple booking process

You’ll save time searching for the best fares and waiting at the ticket office when you buy train tickets on your phone. You can book tickets as little as 10 minutes before departure or choose from hundreds of available train journeys across the country up to six months in advance.

Not only that, but you can manage your booking in real-time from your mobile. Change and save your travel preferences, such as the type of seating and proximity to toilets and luggage racks. You’ll also have the ability to modify your ticket if your plans change. You can change the date and time of your travel or get a refund all from our train ticket app.

Live times and travel information

We provide live train times and updated travel information through our train ticket booking app, so you can stay in control of your journey. Say goodbye to surprise disruptions and late trains – you can check the progress of your train and expected arrival times before you even leave for the station.

Simply click ‘Journey details’ and look at any adjusted departure or arrival times at any of the stops along your routes. It makes planning any connecting travel far more convenient.

How to download the Grand Central train ticket app

The Grand Central train booking app is available on both the App Store and Google Play free of charge. All you need to do is search ‘Grand Central’ on either of these platforms. We should be the first result. Hit the download button to add it to your home screen.

Before you buy train tickets on your phone, the app will ask you to log in or register. New customers will need to create an account, but just log in and start planning your journey if you already have a profile with Grand Central. You can also opt to skip this step and buy tickets without registering for an account.

Keeping your personal details safe is important to us, so we’ll send you a verification email when you first download the app to make sure it’s really you.

Why download our train booking app?

We care about your experience with us, so we’ve developed our train ticket app to be flexible to your schedule and accommodating to your budget requirements.

When buying train tickets on our phone app, we’re proud to say we’ll never charge you a booking fee. You can book train tickets on your mobile confidently, just as you would do when purchasing online.

We’ve got your best interests in mind and we’re always trying to save you money. That is why we’ll always show you the best value fares first, so you can get the most out of your journey and your money can go that little bit further.

Download the Grand Central app

Download on the iOS App Store
iOS 9.0+ required

Download on the Google Play store
Android 6.0+ required

Grand Central train ticket app FAQs

How do I add a Railcard?

When you’ve chosen your journey and departure time, there will be an option underneath to add a Railcard. Simply select the ‘+’ button and scroll through the list until you find your Railcard to add it to your journey.

Keep in mind that once you select a Railcard, the train fares displayed on the app will automatically reflect the relevant discount. To remove a Railcard, select the ‘x’ next to your initial selection.

How do I use my e-ticket?

There are three ways you can use an e-ticket:

  1. As a digital e-ticket stored in the “Bookings” section of the Grand Central App. Remember: You won’t need an internet connection to display this.
  2. As a PDF file displayed from your device.
  3. As a printed document to present on the train.

Find out more about using your e-ticket via our train ticket app.

What do I do if my Grand Central train ticket app doesn’t work?

If you’re experiencing any problems with our train ticket booking app, please don’t hesitate to contact us. You can get in touch with our Customer Service department by calling 0345 603 4852 and you can discuss your query with a member of our team. Our lines are open 09.00-17.00, Monday-Friday.

Alternatively, you can report your issue directly on the app by going to the account section and hitting the ‘Report an app issue’ button. We’ll be sure to get back to you as soon as possible.

Can I leave comments or feedback on the app?

We’re dedicated to improving your experience of travelling with Grand Central, so we’d love to hear your feedback.

You can do that directly on our app by going to the account section and selecting the ‘What do you think of the app?’ button. Please tell us what you like and don’t like about our train ticket app.