Cyclists & luggage
Cyclists are welcome on board all Grand Central services.
Our Adelante trains have space for three bikes, two of which can be reserved and one that is available on a first-come, first-served basis.
We can accommodate e-bikes up to 25kg; however, customers should be aware that non-folding cycles are stored vertically, and staff may not be able to assist in lifting heavy items. In addition to this we do not allow the charging of e-bike batteries on our trains.
It’s free to reserve your bike space, but please remember to book your space at least 24 hours in advance. You can reserve a cycle space by calling Customer Relations on 0345 603 4852 (Option 4, then option 1), opening hours are Mon-Fri 9am-5pm. Please ensure you arrive at least 10 minutes before your train is due to depart. Simply head to coach B and display your booking PDF, and the train manager will be happy to help you get your bike on-board.
If you have a folding bike, you can carry these as normal hand luggage. Bikes must be carried in the designated area of the train - we can't carry bikes in aisles or vestibule areas as they can cause an obstruction.
If you are looking for information around Electric mobility scooters, e-scooters or oversized modes of transport please see our dedicated page here.
To help make your journey easier, we have space available on board for your luggage. Luggage racks are provided at the end of each carriage for storage and smaller luggage space is provided behind seats and in overhead racks.
Customers may take up to three items of personal luggage free of charge, this includes two large items (such as suitcases or rucksacks) and one item of smaller hand luggage (such as a briefcase). Full details of the fee allowances are available at stations. Please be aware that due to demand on the train space may be limited on certain services.
Excess luggage and certain more bulky items may be carried, subject to available space. If you do have more luggage than usual please arrive at the station promptly and make a member of our team aware.
All luggage is carried in accordance with the National Rail Conditions of Travel.
Luggage spaces on Grand Central trains
Our fleet consists of Class 180 Adelante trains, which feature a number of spaces for luggage stowage. You can view diagrams of our trains, including luggage spaces at our seating plan.
Overhead storage is available throughout the train in every carriage, suitable for storing small luggage items. These are approximately 19cm tall by 33cm deep, with a curved profile.
Luggage racks are available at the ends of each carriage and are suitable for large suitcases and other items. These are approximately 54cm wide and 60cm deep. First Class (Coach E) features two, slightly larger and deeper racks.
Buggies, prams and other foldable items can be stored by the doors in Coach F, behind the bars.
Some seats feature spaces behind them, or between them and the saloon wall, which may be used for storing luggage.
Coaches E and F contain large spaces at the end of the carriage. These spaces are not to be used for luggage and must be kept clear at all times for wheelchair users. The buggy-storage area is shown to the left of this image.