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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Cyclists & luggage

Cyclists

Cyclists are welcome on board all Grand Central services.

Our Adelante trains have space for three bikes, two of which can be reserved and one that is available on a first-come, first-served basis.

It’s free to reserve your bike space, but please remember to book your space at least 24 hours in advance. You can reserve a cycle space by calling Customer Relations on 0345 603 4852 (Option 5).

Please ensure you arrive at least 10 minutes before your train is due to depart. Simply head to coach B and display your booking PDF, and the train manager will be happy to help you get your bike on-board.

If you have a folding bike, you can carry these as normal hand luggage.

Bikes must be carried in the designated area of the train - we can't carry bikes in aisles or vestibule areas as they can cause an obstruction.

Luggage

To help make your journey easier, we have dedicated space available on board for your luggage.

Luggage racks are provided at the end of each carriage for storing large items of luggage. Extra luggage space is provided behind seats and in overhead racks.

Customers may take up to three items of personal luggage free of charge, this includes two large items (such as suitcases or rucksacks) and one item of smaller hand luggage (such as a briefcase). Full details of the fee allowances are available at stations.

Excess luggage and certain more bulky items may be carried, subject to available space.

All luggage is carried in accordance with the National Rail Conditions of Travel.

Luggage spaces on Grand Central trains

Our fleet consists of Class 180 Adelante trains, which feature a number of spaces for luggage stowage. You can view diagrams of our trains, including luggage spaces at our seating plan.

Overhead storage

Overhead storage

Overhead storage is available throughout the train in every carriage, suitable for storing small luggage items. These are approximately 19cm tall by 33cm deep, with a curved profile.

Luggage racks

Luggage rack

Luggage racks are available at the ends of each carriage and are suitable for large suitcases and other items. These are approximately 54cm wide and 60cm deep. First Class (Coach E) features two, slightly larger and deeper racks.

Buggy storage

Buggy storage

Buggies, prams and other foldable items can be stored by the doors in Coach F, behind the bars.

Between/behind seats

Some seats feature spaces behind them, or between them and the saloon wall, which may be used for storing luggage.

Wheelchair spaces

Coaches E and F contain large spaces at the end of the carriage. These spaces are not to be used for luggage and must be kept clear at all times for wheelchair users. The buggy-storage area is shown to the left of this image.

Wheelchair area