Peterborough Train Station
Peterborough Train Station
Peterborough
Peterborough station
Station Road
Peterborough
Cambridgeshire
PE1 1QL
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 08:00 to 20:00
Peterborough at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
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Peterborough station offers excellent rail connections across the UK, linking London, Yorkshire, and the East Midlands. Grand Central operates return services daily across each route - with a journey time of approximately 1 hour 20 minutes to London King's Cross.
Station Details
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Saturday - 04:00 to 00:30
Sunday - 06:00 to 00:30 -
Accessible Taxis
Outside station plus we can book by phone
- Customer Help Point But there is a floorwalker in reception, a CIP by the entrance also
- Helpline No
-
Helpline Contact Details
03457 225 225 or 18001 03457 225 225 (Text relay service)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
https://www.orr.gov.uk/media/10955.
steps and lifts are available for access to all 7 platforms. ticket office and car park are step free.
peterborough has a rnib map for all located outside the main entrance to the right of the doors.
staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
coverage: whole station">This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PBO.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk (http://www.bromptondock.co.uk)
-
Location
Alongside station entrance and adjacent to BTP office
- Sheltered YES Yes
- Spaces 458
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Located at the front of the station
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Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Peterborough station (http://btopenzone.hotspot-directory.com )
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Parking
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Car Parking Details
Parking 1:
Operator Name: London North Eastern Railway
Name: Main station
Spaces: 731
Charges:
Off-peak: £8.00
PerHour: £3.50
Daily: £20.00
Weekly: £60.00
Monthly: £228.00
Annual: £2,090.00
Saturday: £8.00
Sunday: £8.00
Note:Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Annual Season Premier Bays - £2470.00
Number Accessible Spaces: 0
Accessible Spaces Note:There are a further 28 spaces for blue (disabled) badge holders. 25 of these are in the area behind the Great Northern hotel with a further 3 within the main long stay car park towards the south of the station
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 2:
Operator Name: London North Eastern Railway
Name: Mayor's Walk Car Park
Spaces: 262
Charges:
Off-peak: £8.00
PerHour: £3.50
Daily: £20.00
Weekly: £60.00
Monthly: £228.00
Annual: £2,090.00
Saturday: £8.00
Sunday: £8.00
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Premier bays annual - £2470
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 3:
Name: Spittle Bank
Spaces: 193
Charges:
Off-peak: £8.00
PerHour: £3.50
Daily: £20.00
Weekly: £60.00
Monthly: £228.00
Annual: £2,090.00
Saturday: £8.00
Sunday: £8.00
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Premier bays annual - £2470
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Priority Lounge Information
-
First Class Lounge: Note
The First Class Lounge For LNER customers is located in the Great Northern Hotel directly opposite the station.
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.
-
Station Location & Directions
- Latitude 52.57499236
- Longitude -0.249830061
-
Station Seating Areas
- First Class Lounge Hours Monday - Friday - 06:30 to 21:30
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 01302 362175
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Lost Property Number 01302 362175
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 08:00 to 20:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note In Travel Centre and on concourse.
- Penalty Fares GR
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesCollection is available for Smart tickets bought online.
-
Taxi Information
- Availability YES Yes
- Note Taxis are available, whilst services run, there is also a private hire firm situated at the station. Peterborough Taxis: 01733 777 000
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail Replacement Coaches leave from the station entrance.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.