Latest travel information from Grand Central
Latest update - 25/02/2021
Services are currently suspended until 26th March 2021. We can’t wait to welcome you back on board and we’re confident that we have an approach that will work for everyone including our staff (find out more about what we're doing on board here). Tickets can be booked as normal through the Grand Central website and app for travel after March 1st, but you'll need a seat reservation before you travel. Please also be aware that wewe will be running a reduced timetable
Customers making essential journeys per Government guidelines with tickets for Grand Central trains that are no longer operating may choose any of the following options:
- Amend their date of travel, with no admin fee.
- Decide not to travel and seek a refund from their point of purchase
- Utilise alternative LNER services to complete their journey, using their original Grand Central ticket. Customers must make a seat reservation with LNER before travelling.
Latest timetable information
When we return, we'll be operating a reduced timetable, meaning not all of our services will be running. We will provide advanced notice when this is due to change as we seek to increase our services over the year.
Reservations are required on all Grand Central services - you can find quieter trains using our helpful seat availability charts here.
You will be prevented from boarding if you do not have a reservation.
Find the answers to your questions about travelling with Grand Central during the pandemic.
Passenger assistance is still available as normal, with full social distancing - you can book this here.
You can change all Grand Central tickets for free - click here for more information.
Latest information on travel guidance and on-board restrictions, including information on tiers and local lockdowns.
Masks are currently required on public transport and in stations in England & Wales, unless exempt.