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Strike Information
Grand Central currently has no planned strikes.Tickets for travel can be purchased here or via the Grand Central travel app.Please check our disruptions page for up-to-date service alterations.If your journey is affected by strike action, your ticket will be valid to travel on any Grand Central…
SAVE20 terms and conditions
This promotion is organised by Grand Central Railway Company Limited (CRN 03979826), whose registered office is 1 Admiral Way, Doxford International Business Park, Sunderland SR3 3XPThe discount e-mail is sent to customers who have purhcased any train ticket / tickets on the Grand Central site…
Changing your ticket
Before we can change your ticket, we need to know what sort of ticket you bought. Note that Advance tickets are tickets purchased for specific services, while Off Peak or Anytime tickets are valid on several. Advance tickets always come with a seat reservation, while holders of Off-Peak and Anytime…
Portal Feedback Survey Giveaway 2019 Terms & Conditions
This giveaway has closed.The Promoter is: Grand Central Railway Company Limited, Northern House, 3rd Floor, Rougier Street, York, YO1 6HZThe title of the competition is ‘Portal Feedback Survey Giveaway 2019’.The competition will run from 06:00 on 9 September 2019 (the Opening date) to 15:00 on 26…
Customer Service Survey Giveaway 2020 Terms & Conditions
This giveaway has now closedThe Promoter is: Grand Central Railway Company Limited, Northern House, 3rd Floor, Rougier Street, York, YO1 6HZThe title of the competition is ‘Customer Service Survey Giveaway 2020’.The competition will run from 06:00 on 1 March 2020 (the Opening date) to 17:00 on 15…