To help our customers Travel with Confidence, the rail industry is:
- Ventilating trains to refresh air.
- Extensively cleaning trains and stations.
- Improving information about journeys and trains.
- Face masks are mandatory on all rail travel unless you are exempt.
- We will follow best practice to ensure customers and staff can feel confident to travel. We also recommend that where possible, customers plan ahead and use our seat availability charts to use our quieter services (when possible), and that you make a seat reservation before travelling for the service you plan to travel on - especially if you're travelling with others..