Shortage of train crew between Clapham Junction and Hemel Hempstead means a reduced Southern service will run between these station.

Disruption is expected until the end of the day.

Customer Advice
A reduced Southern service is operating between Clapham Junction and Watford Junction / Hemel Hempstead this evening.

Some trains will be cancelled, including the following last trains of the night:

• 22:38 Clapham Junction to Watford Junction
• 23:42 Watford Junction Clapham Junction

Staff recommend you use another route for your journey, but please allow an extra 30-45 minutes to do this.

If you miss a connection between trains and you are unable to complete your full journey tonight, we won't leave you stranded. Please speak to a member of staff as soon as you can - at the station, on a train or via our social media accounts

Ticket acceptance on alternative routes:

You may use your Southern ticket at no extra cost on:

• London Underground on any reasonable route, including the Victoria Line between London Victoria and London Euston
• London Northwestern Railway services between Hemel Hempstead, Watford Junction and London Euston
• London Overground services between Clapham Junction, Shepherds Bush and Willesden Junction, and also between London Euston, Willesden Junction and Watford Junction
• Alternative Southern services to & from London Victoria, to connect with Tube services from Victoria (you may use tickets marked "via Kensington Olympia" on this route

For alternative journey planning in this area, you can use the TfL website.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #HemelHempstead

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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