The police dealing with an incident between Esher and Berrylands means that all lines are disrupted. Trains running between these stations are unable to call at Surbiton station and will be revised.
Disruption is expected until 20:00.
Customer advice:
What South Western Railway are doing about it
We have been informed of the police dealing with an incident between Esher and Berrylands. This means that some train services running between these stations will be running non stop between Esher and Berrylands. This also affects services between Hampton Court, with these services running fast between Thames Ditton and Berrylands. Other services will also have revised calling patterns due to this incident.
To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:
- London Buses between Surbiton - Kingston - Wimbledon - Raynes Park - Twickenham areas via any reasonable route
To help you complete your journey, South Western Railway have requested replacement buses to run between Weybridge and Wimbledon via Surbiton. These should be in place from 18:00, however not to a set timetable.
For further information or onward travel advice please speak to a member of staff or use a station help point.
Further Information
If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.