Poor weather conditions are affecting services across South Western Railway network.
Trains are currently unable to call at the following stations:
- Crewkerne
- Moreton
Disruption is expected until the end of the day.
Customer advice:
To assist you with your journey this evening, unused tickets dated for today (Thursday 21 November 2024) can be used tomorrow (Friday 22 November 2024) due to todayâs disruption.
Passengers are able to arrange their own taxis in order to complete their journey to and from Crewkerne or Moreton, and claim this back from our Customer Services Team. In order to claim a refund, you will need:
- Full contact details.
- The time and date of your journey.
- The stations you travelled to and from.
- A description of the series of events that took place.
- Copies of your train tickets and taxi receipt.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.