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05/12/2024

A points failure between Bromley South and Orpington means trains are currently unable to run between these stations.

Disruption is expected until 07:30.

Customer Advice

Trains are unable to travel between Bromley South and Orpington.

We've recently been told about this incident disrupting Thameslink services, and we're working to get more information for you.

Your journey is likely to be disrupted, but we don't have an exact estimate for any delays at the moment.

You'll be able to see any further updates on this page, so please continue to check back here.

If you need to use another route, we'll let you know shortly.

Planning your journey:

You can see a live map of the network here. This will show where your journey is likely to be affected.

Can you tell me more about the incident?

A points failure has been reported, and this is preventing trains from travelling on this route.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures like this one, the route is blocked entirely.

Network Rail have sent their specialist Signalling & Telecoms teams to site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, teams will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Affected operators
Thameslink
Nationalrail link
Last updated: 07/11/24 - 07:21