The emergency services are dealing with an incident at Birmingham New Street. So they can safely do their work, all lines are closed. As a result, trains may be cancelled, delayed by up to 50 minutes or revised.

Major disruption is expected until 12:00.

Customer Advice for Avanti West Coast:

To help complete your journey, you may use your ticket on Chiltern Railways via any reasonable route.

Customer Advice for CrossCountry:

To help complete your journey, you may use your ticket on

• West Midlands Metro between Birmingham New Street and Wolverhampton in both directions
• West Midlands Railway via any reasonable route

Customer Advice for London Northwestern Railway:

To help complete your journey, you may use your ticket on

• West Midlands Metro via any reasonable route
• National Express West Midlands via any reasonable route

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

​​​​​​​Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.