Following a points failure at Fratton all lines have reopened.
As normal service resumes, trains between Portsmouth Harbour and Havant / Southampton Central may be cancelled, delayed by up to 30 minutes or revised.
Disruption is expected until 08:00.
Southern customer advice:
Southern services that run to / from Portsmouth Harbour and Portsmouth & Southsea will terminate and restart at a different station instead, for instance at Chichester or Bognor Regis.
You'll likely need to change trains in order to complete your journey, or use an alternative route instead.
Journeys will take around 20-30 minutes longer than usual, so please allow extra time and check before you travel.
Tickets will be accepted for no extra cost on the following:
- Southern services on any route including via Brighton
- Thameslink services between Brighton and London
- South Western Railway services between Portsmouth, Clapham Junction and London Waterloo
- London Underground between London Terminals
- Stagecoach 700 bus route between Littlehampton, Bognor Regis, Chichester, Havant and Portsmouth
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here, and you can also see an alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use our app to find up-to-date information.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from using some of the routes through the Fratton area.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes train have to stop completely, which can lead to your train being held at stations or signals en route.
As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, Southern will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
South Western Railway customer advice:
If you would prefer to use local buses to continue your journey please check Traveline http://www.traveline.info/ - South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.