Following a points failure between Staines and Virginia Water all lines towards Virginia Water have now reopened.

What's Going On

Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until 14:00.

What We're Doing About It

Staff were earlier informed of a problem with a set of points between Staines and Virginia Water. This has been rectified and all lines have now reopened.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:

• London Underground services from London Waterloo to London Paddington
• Elizabeth line services from London Paddington to Reading
• Great Western Railway services from London Paddington to Reading and Windsor Central via Slough

For further information or onward travel advice please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.