A fault with the signalling system between Hever and Uckfield means all lines are blocked. As a result of this, trains may be cancelled, delayed by up to 45 minutes or revised.
This is expected until 21:00.
Customer Advice:
Trains are currently unable to run between Uckfield and Hever / Oxted at present.
If you are travelling on this route, please expect your journey time to be extended by up to 45 minutes as you will need to use an alternative route.
Tickets will be accepted on the following alternative routes:
- Brighton and Hove Buses 28 and 29 Between Brighton via Eridge, Crowborough, Five Ash Down, Uckfield
- Southeastern towards Tunbridge Wells
- Compass Buses 228 and 229 Between Lewes, Uckfield, Crowborough and Tunbridge Wells
- Southern via any route including from Lewes and Haywards Heath
Rail replacement buses have been requested an we will provide you with timings once these are in place.
Please check live journey planners before you depart this morning. To see if your route has been affected, you can view our live map here. An alternative route map can also be found here.
Can you tell me more about the incident?
In this particular situation the fault has been confirmed as a 'Track Circuit Failure'. This means the signalling system is unable to automatically verify if the next section of track past the affected signal is clear.
The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, train crew will stop at the affected signal and contact the signalling centre to confirm their location. At this point the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every train's journey, which means services can experience short delays.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Twitter:
If you would like to follow this incident on Twitter, please use #Uckfield
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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