A person has been hit by a train between Newcastle and Darlington. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 40 minutes or revised.
Disruption is expected until 15:00.
If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
Customer advice:
CrossCountry
You may use your ticket onboard the following services at no extra cost:
- Avanti West Coast between Glasgow Central and Birmingham New Street
- LNER via any reasonable route
- Northern via any reasonable route
- ScotRail between Edinburgh and Glasgow Central
- TransPennine Express via any reasonable route
LNER
You may use your ticket onboard the following services at no extra cost:
- Avanti West Coast between Edinburgh / Glasgow Central and Manchester / London Euston
- CrossCountry between Edinburgh / Newcastle and York / Leeds / Doncaster / Sheffield
- East Midlands Railway between Sheffield, Leicester and London St Pancras International
- Northern between Carlisle and Newcastle
- ScotRail between Edinburgh and Glasgow Central
- TransPennine Express between Newcastle / York / Leeds and Manchester
Rail replacement transport has been requested to operate between Darlington and Newcastle. Further details will follow once confirmed.
Lumo
You may use your ticket onboard LNER services via any reasonable route at no extra cost.
TransPennine Express
You may use your ticket onboard the following services at no extra cost:
- CrossCountry between Edinburgh and York
- LNER between Edinburgh and York
Rail replacement transport has been requested to operate between Newcastle and York. Further details will follow once confirmed.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.#
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.