A trespass incident on the railway between Alexandra Palace and Hertford North means trains running between these stations may be delayed by up to 15 minutes or revised.
Disruption is expected until 17:30.
Customer Advice
Services cannot run between Alexandra Palace and Stevenage (via Hertford North).
Services will be delayed until the line has reopened. Short notice alterations and cancellations are possible as a result.
Please allow extra time for your journey this afternoon. You may need to delay your journey until later. If you do travel now then you may wish to use an alternative route to complete your journey.
Tickets will be accepted for no extra cost on the following:
- Greater Anglia services between Hertford East and London Liverpool Street
- London Underground services via any reasonable route, including to/from Bounds Green.
You can check if your journey will be affected using a live route map here.
Can you tell me more about the incident?
A trespass incident has been reported in the Crews Hill area.
In this case, we've needed to stop trains entirely, as it's not safe to run services past the person. Emergency services and Network Rail responders are attending to make sure the person is removed.
Trespassing on the railway is very dangerous. Trains run all day, every day - whether passenger trains, freight trains or specialist engineering work machines. It's not possible to be sure that you can hear when a train is coming, and in many cases, you won't see a train until it is very close to you.
There are also electrical systems and cables, slippery surfaces, steep drops and other hazards.
Network Rail manage the railway infrastructure, and they're working hard to educate everyone about these dangers and prevent people from accessing the track.
As well as the dangers, trespassing on the railway is also illegal, and obstructing the railway can carry severe penalties.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.