A fault on a train between Clock House and Hayes is causing disruption to trains between Ladywell and Hayes. Trains may be delayed or cancelled until approximately 11:00.
What's happened?
A train has developed a fault on the approach to Elmers End station, and is currently blocking the Hayes bound line. The driver is attempting to rectify the fault and response staff are en route.
How does this affect my journey?
Trains to and from Hayes are being disrupted. Some services will be diverted to alternative routes or terminated early.
What do I need to do?
You can use London Buses at no extra cost between Lewisham and Hayes and between Hayes and Bromley.
Please check your journey and allow extra time to reach your destination.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #ElmersEnd
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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