A points failure between Haywards Heath and Brighton means that the line towards Brighton is disrupted. Trains running between these stations may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected 12:00.

Customer Advice

If you are travelling between Haywards Heath and Brighton your journey may take up to an extra 30 minutes and you may need to use an alternate route.

Some Southern and Thameslink services may terminate at Gatwick Airport / Three Bridges or Haywards Heath at short notice, where you will need to then change trains to continue your journey into Brighton.

Please check your journey before you travel.

You can use your ticket at no extra cost on:

• Southern and Thameslink services between Gatwick Airport and Brighton
• Metrobus between Gatwick and Brighton

Planning your journey:

Live departure boards can be found here.

You can view a live map of the network here, and you can also see the alternative route guide here.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use our app to find up-to-date information.

Please check your journey before travel.

Can you tell me more about the incident?

A points failure has been reported in the Preston Park area, and this is preventing trains from using some of the routes through this area.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to your train being held at stations or signals en route.

As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.