A fault with the signalling system between Hastings and Ashford International is causing disruption to trains between these stations.
As a result of this, trains may be delayed by up to 20 minutes or revised.
This is expected to continue until 11:00.
Customer Advice
Please allow extra time to complete your journey if travelling between Hastings and Ashford International. Services may be delayed by up to 20 minutes.
Please check your required service prior to boarding and continue to monitor customer information screens for service amendments
How is this currently affecting the train service?
Trains are having to run at a reduced speed in the Rye area. Delays are to be expected.
Can you tell me more about the incident?
Southern have been advised of a fault with the signalling system in the Rye area. The fault in question is confirmed as a track circuit failure. This means the signalling system is unable to automatically verify if the next section of track past the affected signal is clear.The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, train crew will stop at the affected signal and contact the signalling centre to confirm their location, which at this point the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every trains journey, which means services can experience short delays.
This particular case is having an impact on the Road Level Crossing at Rye, holding the barriers in the down position. This means trains have to also run at a reduced speed over this affected area as well.
Network Rail specialist engineers are on site and working to get the issue fixed as quickly and safely as possible.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
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Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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