A points failure at Earlswood means some lines are currently closed. As a result, trains running between Gatwick Airport and East Croydon / Reigate may be cancelled, delayed or revised.
Disruption is expected until 21:45.
Customer Advice:
Gatwick Express, Southern and Thameslink
Trains that operate from Gatwick towards London can run as normal and trains that operate from London in the direction of Gatwick can still run as normal but due to some lines being blocked, journeys will take longer due to some services being diverted onto the Redhill lines.
You will still be able to complete your journey but services may take up to 30 minutes longer.
You can use your ticket to travel at no extra cost on:
- Southern or Thameslink services on alternative routes to or from your destination.
- Metrobus services between Horsham, Littlehaven, Ifield, Crawley and Three Bridges, and also between Three Bridges, Gatwick Airport, Horley, Salfords, Earlswood and Redhill.
- London Buses on routes between Gatwick and Purley
- London Buses on route 405 between Redhill and East Croydon
- London Underground via any reasonable route, including between London Terminals
- Great Western Railway services between Gatwick and Redhill.
If you are wanting to travel towards London Victoria, you can use any Thameslink service into London Bridge and change to use the London Underground into London Victoria.
To help you plan your journey, you can find an alternative route maps on the website here, and if you are travelling by TfL services, you can check your journey in advance on their website here
Please check journey planners and station information boards before you travel, and allow extra time to reach your destination.
Live departure boards can be found here and you can check the live map here to see if your journey has been affected.
You can also use the Southern or Thameslink apps to find up-to-date travel information.
Great Western Railway
Great Western Railway trains are currently unable to run between Redhill and Gatwick Airport. Trains that run between Guildford and Gatwick Airport will only run between Guildford and Redhill.
To assist you with your journey your ticket will be accepted on Thameslink services between Gatwick Airport and Redhill. Please note, Thameslink services are also affected by this issue.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.