An operation incident has occurred between East Croydon and Purley. This has closed some lines running between these stations.
Trains may be delayed by up to 10 minutes or revised.
This issue is expected to continue to affect trains until 17:00.
Customer advice:
If you are travelling on routes between Gatwick Airport and East Croydon, your journey may take up to 20 minutes longer than usual and you may need to change trains more often to reach your destination.
Our services will be affected as follows:
- Gatwick Express services will be suspended
- Fewer trains than usual will run between Three Bridges and Luton / Bedford
- Trains which usually run between Horsham and Peterborough will call additionally at Earlswood and Salfords
- Trains which run between Brighton and Cambridge will call additionally at Norwood Junction
Please check journey planners and station information boards before you travel.
Live departure boards can be found here, and you can check the live map here to see if your journey has been affected.
You can also use the Southern or Thameslink app to find up-to-date travel information.
Can you tell me more about the incident?
An operational incident is delaying the journey of a train in this area. This refers to a problem which we'll need to investigate before the train and its crew can continue.
This may need to be done alongside other partners, such as Network Rail, to gather all the details needed. This will let teams determine that the train can move safely and the railway can reopen for normal use.
The railway operates on several "failsafe" systems. This means that if a possible fault or a procedural issue is detected, trains will be stopped, or there will be restrictions on how they can move. In many cases, no issue will have occurred, but services will stop as a precaution. In all cases, however, a thorough investigation will take place before we decide that the train can move.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.