A points failure between East Croydon and Clapham Junction means that the lines towards London are blocked. Trains running between these stations may be delayed or revised.
Disruption is expected until 15:30.
Customer advice
If you are travelling between East Croydon and Clapham Junction, you may need to change trains partway through your journey or use an alternative route to reach your destination. Please expect your journey to take up to 20 minutes longer than usual.
You can use your ticket to travel at no extra cost on:
- Southern or Thameslink services on any reasonable route to your destination
- London Underground services on any reasonable route
- London Buses on routes between East Croydon and London Victoria
Please be aware that using these alternatives may extend your journey by up to an additional 30 minutes, so remember to check journey planners and station information boards before you travel, and allow extra time to reach your destination.
For help planning your journey, our alternative route maps can be found on our website here and you can plan your TfL journey on their website here
Check the live map here to see if your journey has been affected.
Can you tell me more about the incident?
Points are moveable sections of track that allow trains to be routed to their destination. In this case, trains are being delayed by a fault with points in the Selhurst area. Network Rail teams are on site and investigating the fault.
Points can stop moving correctly for several reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Network Rail have sent their specialist Signalling & Telecoms teams to the site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.