Staffed ticket gates are now in operation at Hartlepool

Ticket gates have been installed at Hartlepool station by the station operator, Northern. Staff will be on hand to help customers use the gates, and sell tickets if required.

You'll still be able to buy Grand Central tickets on board, and the scanners on the new ticket gates are also compatible with our new mobile e-tickets available on Grand Central Advance fares. Just buy your ticket from, download it to your phone and scan it to pass through the gates!