Wigan North Western

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 00:00
    Saturday - 05:30 to 00:00
    Sunday - 08:30 to 00:00
  • Helpline No
  • Step Free Access

    lifts to platforms

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The National key toilet is located in the subway; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the b ooking hall.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 18:45
    Saturday - 05:15 to 18:45
    Sunday - 08:40 to 18:45

• Station Information
  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.54345134
  • Longitude -2.633130699

• Parking
  • Car Parking Details

    The weekend rate is applicable on bank holidays 

    
    
    Address:
    Wigan North Western Car Park
    Wallgate
    Wigan
    WN1 1BJ
    
    Operator Name: Virgin Trains
    Name: Station Car Park
    Spaces: 418
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.00
    Weekly: N/A
    Monthly: £166.00
    ThreeMonthly: £374.00
    SixMonthly: N/A
    Annual: £1200.00
    Saturday: £4.00
    Sunday: £4.00
    Note:

    For information how to get to the car park, plus work out the cost of your stay, visit the Virgin Trains website. 

    Different rates apply to non rail users, please speak to a member of staff. 

    
    
    Number Accessible Spaces: 15
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

     

    
    Cctv: Yes
    Open:
    Saturday - 05:15 to 23:50
    Sunday - 08:15 to 23:50
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wigan North Western station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Behind the ticket office to the rear of the drop off area and Taxi rank
  • Note

    Compound cycle space only 

  • Sheltered YES Yes
  • Spaces 32
  • Type
    Compound
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WGN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    The Rail replacement bus pick up point can be found on the station car park.