West Ham Train Station
West Ham Train Station
West Ham
West Ham station
Manor Road
West Ham
Greater London
E15 3BN
Ticket office opening hours:
no information
West Ham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Accessible Taxis
Contact taxi operator directly
-
Accesible Ticket Machine
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
-
Booking Office Counter
Ticket office staff provide assistance where possible. See ticket office opening hours.
- Helpline No
-
Helpline Contact Details
0343 222 1234 or 020 3031 9331 (Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Drop-off point close by with dropped kerb but no safe crossing.
-
Nearest Stations with Facilities
Stratford
-
Step Free Access
This station has step-free access via lifts to all platforms
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.tfl.gov.uk/tfl/contact/lostproperty
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Please see TfLs interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around West Ham station (http://btopenzone.hotspot-directory.com)
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
None
-
Station Location & Directions
- Latitude 51.5285764835
- Longitude 0.0058754718
-
Station Seating Areas
-
Seated Area: Note
There are no seats in the ticket hall. Seats are available on the platform.
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 0343 222 1234
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note TfL Customer Services: Tel - 0343 222 1234
- Lost Property Number 0343 222 1234
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note District, Hammersmith & City and Jubilee Lines
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection No
- Ticket Machine YES Yes
- Penalty Fares LT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
- Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.