Sutton (London) Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - 05:30 to 00:30
  • Helpline YES Yes
  • Helpline Contact Details

    If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    The assisted helpline is not available on Christmas Day.

    
    
  • Impared Mobility Set Down

    Located at the front and side of the station

  • National Key Toilets

    Available during staffing hours. Radar key controlled.

  • Step Free Access

    This is a Category A station: This station has step-free access to all platforms.

    Assistance Meeting Point is on platforms 2 and 3.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

  • Penalty Fares SN
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 21:00
    Saturday - 06:30 to 21:00
    Sunday - 07:10 to 21:00

• Station Location & Directions
  • Latitude 51.35953356
  • Longitude -0.191213151

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets are located on Platform 1 and on Platform 2/3. The platform 2/3 facility is also a Changing Place facility. This provides a changing bench, hoist, height-adjustable sink, and non-slip floors.Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment, and provide the user with a private, comfortable and hygienic space.

• Parking
  • Car Parking Details Phone number: 01895 262122
    
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 205
    Charges:
    Daily: £6.70
    Weekly: £27.50
    Saturday: £6.60
    Sunday: £2.25
    
    Number Accessible Spaces: 5
    Accessible Spaces Note:

    Free Parking is offered to all Blue Badge holders.

    All Blue Badge holders need to register their vehicles on  A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.southernrailway.com/travel-information/plan-your-journey/car-parking

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SUO.pdf).

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Beside station

  • Note

    Cycles are left at owners risk. Abandoned cycles may be removed.

  • Sheltered No
  • Spaces 142
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services

    Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.