Stratford (London) Train Station
Stratford (London) Train Station
Stratford (London)
Stratford station
Station Street
Stratford
Greater London
E15 1AZ
Ticket office opening hours:
Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 21:30
Sunday - 06:40 to 21:30
Stratford (London) at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Ticket gates are staffed from first to last train
-
Step Free Access
Accessibility Category A. This station has step-free access to all platforms
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Staff are available to assist from the first to last train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Stratford%20MAP.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
Note that these are Council-owned cycle racks, located outside the front of the station
-
Note
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
There is a bicycle rack also located by the Gibbons road entrance
- Sheltered YES Yes
- Spaces No
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Outside the station - Stratford Centre
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Stratford (London) station (http://btwifi.com/find)
-
Parking
-
Car Parking Details
Address:
Westfield Stratford City, Montifich
Stratford Shopping Centre multi sto
Name: Station Car Park
Spaces: 0
Number Accessible Spaces: 0
Accessible Spaces Note:Car parking is available at Westfield's or Stratford Shopping Centre.
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets No
- Baby Change YES Yes
-
Toilets Note
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
-
Station Location & Directions
- Latitude 51.5413741484
- Longitude -0.0036568449
-
Station Seating Areas
-
Seated Area: Note
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&5 - Multiple seats available covered under canopy.
Platform 6&8 - Multiple seats available covered under canopy.
Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.
Platform 10a - Waiting Shelters available
Platform 11 - Waiting Shelter available
Platform 12 - Waiting Shelter available
Jubilee & DLR platforms - Seats available and covered by canopy.
-
Seated Area: Note
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
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Operator Name: Tf L Lost property - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 17.0240001678467px;0343 222 1234
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note London Underground Central Line and Jubilee Lines and Docklands Light Railway.
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 21:30
Sunday - 06:40 to 21:30
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesTickets can be collected onto Greater Anglia smartcards at this station.
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line (and c2c) will depart from:
Montfichet Road, Bus Stop W, for Eastbound services
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7i3 D V8mz8 E Kw8j Nk4o Gp9f/66d70f1664b661f194df187bf375229e/ C R L-089-091- D R- A- Stratford.pdf
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.