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Stafford Train Station

Stafford Train Station

Stafford

Stafford station

Station Road
Stafford
Staffordshire
ST16 2AA

Ticket office opening hours:

Saturday - 06:00 to 20:00
Sunday - 08:30 to 20:00

GET DIRECTIONS

Stafford at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - 07:30 to 00:00
    • Booking Office Counter

      The Travel Centre adjacent the Ticket Office has low counters.

    • Helpline No
    • Helpline Contact Details

      08000 158 123 (08000 158 124 Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      This station has step-free access to all platforms / the platform


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/STA.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Mammoth Lifestyle and Fitness LtdThe Green, Milford Stafford ST17 0UR 01785 664555 [email protected] (mailto:[email protected]) (4-miles)
    • Location

      84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)

    • Note

      42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)

    • Sheltered YES Yes
    • Spaces 126
    • Type
      Stands
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Stafford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details avanti west coast website. 

      different rates apply to non rail users, please speak to a member of staff.



      address:
      railway street
      stafford
      st16 2dt

      operator name: avanti west coast
      name: railway street ( car park 1)
      spaces: 75
      charges:
      daily: £12.50
      monthly: £132.00
      threemonthly: £374.00
      annual: £1,200.00
      saturday: £5.50
      sunday: £5.50
      note:

       for information how to get to the car park, plus work out the cost of your stay, visit the avanti west coast website**.** 

      different rates apply to non rail users, please speak to a member of staff.



      number accessible spaces: 2
      accessible car park equipment: yes
      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      parking 2:

      address:
      multi story car park
      station road
      stafford
      st16 2aa

      operator name: avanti west coast
      name: stafford multi story ( car park 2)
      spaces: 467
      charges:
      daily: £12.50
      monthly: £132.00
      threemonthly: £374.00
      annual: £1,200.00
      saturday: £5.50
      sunday: £5.50

      number accessible spaces: 14
      accessible spaces note:

      4 electric vehicle charging points available


      accessible car park equipment: no
      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      ">Parking 1:

      For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. 

      Different rates apply to non rail users, please speak to a member of staff.



      Address:
      Railway Street
      Stafford
      ST16 2DT

      Operator Name: Avanti West Coast
      Name: Railway Street ( Car Park 1)
      Spaces: 75
      Charges:
      Daily: £12.50
      Monthly: £132.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £5.50
      Sunday: £5.50
      Note:

       For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.** 

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Address:
      Multi Story Car Park
      Station Road
      Stafford
      ST16 2AA

      Operator Name: Avanti West Coast
      Name: Stafford Multi Story ( Car Park 2)
      Spaces: 467
      Charges:
      Daily: £12.50
      Monthly: £132.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £5.50
      Sunday: £5.50

      Number Accessible Spaces: 14
      Accessible Spaces Note:

      4 Electric Vehicle charging points available


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The National key toilets are located on Platform 1; these toilets are operated by a radar key.

  • Station Location & Directions

    • Latitude 52.80390859
    • Longitude -2.122036782
  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 0345 528 0253
    • Lost Property: URL https://avantiwestcoast.missingx.com/
    • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 528 0253
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Saturday - 06:00 to 20:00
      Sunday - 08:30 to 20:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the Booking hall.
    • Penalty Fares VT
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Taxi Information

    • Availability YES Yes
    • Note The Taxi rank is immediately outside the station 
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Rail replacement coach services can be found at the front of the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.