Skip to main content

Standalone QTT

Poole Train Station

What are Poole train station's opening hours?

Poole station opening hours are:

no information


Ticket office opening hours:

Monday - Friday - 05:55 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 19:00

Poole

Poole station
Serpentine Road
Poole
Dorset
BH15 2BQ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:55 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 19:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 04:50 to 23:40
      Saturday - 04:50 to 23:40
      Sunday - 06:00 to 23:30
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Helpline Contact Details

      0800 5282100


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours a day, except Christmas Day and Boxing Day


    • Step Free Access

      Step-free category B Station - There is level access to both sides of the station by ramps.

      Interchange between platforms is via a ramped underpass at the London end of the platforms.

      Please be aware that this station has no tactile paving on the platform edge.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Located at entrance on platform 1 and in the booking hall
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Poole ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:55 to 19:00
      Saturday - 07:00 to 18:00
      Sunday - 09:00 to 19:00
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 50.71941418
    • Longitude -1.983326736
  • Parking
    • Car Parking Details
      Name: Poole Car Park
      Spaces: 146
      Charges:
      Off-peak: £4.90
      PerHour: £1.60
      Daily: £9.90
      Weekly: £39.50
      Monthly: £139.30
      ThreeMonthly: £417.90
      Annual: £1,393.00
      Saturday: £4.90
      Sunday: £4.90
      Note:

      RingGo Code 77554.

      Hourly rate available from 1200 from RingGo ONLY

      Bank Holiday £4.90.

      Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.



      Number Accessible Spaces: 3
      Accessible Car Park Equipment: No
      Cctv: No
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Poole station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV No
    • Sheltered YES Yes
    • Spaces 90
    • Type Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/POO.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Station forecourt, off Serpentine Road

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes

Search box