North Dulwich Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 06:00 to 21:15
    Friday - 06:00 to 20:15
    Sunday - 08:00 to 16:00
  • Accesible Ticket Machine

    All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

    Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

  • Helpline 1
  • Helpline Contact Details

    For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

    • Phone - 0800 138 1016
    • Textphone - 0800 138 1018
    
    Phone number: 0800 138 1016
    
  • Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
  • Impared Mobility Set Down

    Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

  • Step Free Access

    This is a Category C station: This station does not have step-free access.

    The Assistance Meeting Point is in the Booking Hall, opposite the Ticket Office.

    This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Helpline Open Note

    The assisted helpline is not available on Christmas Day.

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    By the walkway to platform 1, during staffed hours.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.

  • Penalty Fares SN
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 21:15
    Friday - 06:00 to 20:15
    Saturday - 08:00 to 16:00
    Sunday - 08:00 to 16:00

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room
  • Lost Property

    If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.

    As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.

    • Thameslink
    • South Western Railway
    • Southeastern
    • Transport for London including London Overground
    • London North Western Railway

    If you have found an item of lost property, please hand it in to a member of staff.

    
    
    Operator Name: Southern
  • Lost Property: URL https://www.southernrailway.com/lostproperty
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.45451316
  • Longitude -0.087912394

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Located at the front of the station.

    Cycles are left at owners risk. Abandoned cycles may be removed.

  • Note

    Cycles are left at owners risk. Abandoned cycles may be removed.

  • Sheltered No
  • Spaces 20
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NDL.pdf).

• Baggage Services
  • Left Luggage: Available No

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/4nx P Fk T D E6xv Ty0p Y G8370/7844895b5b7e9f57be30a9f26fc1c714/2023-09_ C I_ S N_ R R B_ N D L_ D R.pdf