London Marylebone Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Saturday - 06:00 to 23:59
    Sunday - 07:30 to 23:30
  • Impaired Access Wheel Chair Open Hours WEEKDAYS
    07:30:00 - 20:00:00
    WEEKENDS
    09:30:00 - 18:30:00
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Accesible Ticket Machine

     All ticket machines at this station are accessible with adjustable height displays.

  • Helpline 1
  • Helpline Contact Details

    03456 005 165 (Option 3 > Option 3)

    
    Phone number: 03456 005 165
    
    Operator Name: Chiltern Railways
  • Helpline Contact URL https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information
  • Impared Mobility Set Down

    At station entrance.

  • Step Free Access

    Step Free Access Category A. Step Free access to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    On main concourse area

    Customers are also advised that the majority of trains have toilet facilities onboard.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In the concourse, near the departure boards.
  • Oyster Notes

    New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.

  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Due to a technical issue, the Ticket Office is currently unable to issue new Smartcards. Products can be loaded onto existing cards, however.

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:30 to 22:10
    Sunday - 07:30 to 21:40

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note Bakerloo Line.

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03456 005 165
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03456 005 165
  • Staffing Level YES Yes

• Station Seating Areas
  • Seated Area: Note

    Seating areas are located around the station concourse and on the platforms.

• Station Location & Directions
  • Latitude 51.5225334244457
  • Longitude -0.16265142491856954

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Located on the concourse

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Platforms 1, 2 and 3.

  • Note

    Storage of cycles is only available for rail season ticket holders.

  • Sheltered YES Yes
  • Spaces 462
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/MYB.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note At station entrance.

• Other transportation
  • Rail Replacement Services

    At station entrance.