London Liverpool Street Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 04:00 to 01:00
    Saturday - 04:00 to 01:00
    Sunday - 04:00 to 01:00
  • Accessible Taxis

    Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

  • Helpline YES Yes
  • Helpline Contact Details

    If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

  • Impared Mobility Set Down

    Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

  • National Key Toilets

    Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

  • Step Free Access

    All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

    
    Coverage: whole Station
  • Staff Help

    Open during station opening hours.

• Baggage Services
  • Left Luggage: Available YES Yes
  • Left Luggage: Phone Phone number: 020 3468 4552
    
    Operator Name: Excess Baggage Company
  • Left Luggage: URL https://www.left-baggage.co.uk/index/locations

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

  • Note

    
    

  • Sheltered YES Yes
  • Spaces 233
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services
  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No

• Priority Lounge Information
  • First Class Lounge: Note

    There is no First Class Lounge at London Liverpool Street station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

• Station Location & Directions
  • Latitude 51.51802304
  • Longitude -0.081995697

• Station Seating Areas
  • First Class Lounge Hours Monday - Sunday - 07:00 to 20:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change YES Yes
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0330 024 0215
    
    Operator Name: Excess Baggage Company
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 0330 024 0215

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Mon - 03:10 to 01:00
    Sunday - 03:40 to 01:00

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NR
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Tickets can be collected onto Greater Anglia smartcards at this station.

• Other transportation
  • Rail Replacement Services

    Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements