Hendon Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 13:00
    Saturday - 08:00 to 14:30
    Sunday
  • Accesible Ticket Machine All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline YES Yes
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms.
    
    Assistance Meeting Point is the front of the station next to the bike rack.
    
    This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

    Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

    If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

    "¢ pressing the 'emergency & assisted travel' Help Point button
    "¢ calling us on the freephone number 0808 168 1238
    "¢ texting us on 07970 511077

    We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

    Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
  • Penalty Fares TL
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 13:00
    Saturday - 08:00 to 14:30
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58008
  • Longitude -0.23867

• Parking
  • Car Parking Details
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 43
    Charges:
    Off-peak: £3.50
    PerHour: N/A
    Daily: £7.20
    Weekly: £34.00
    Monthly: £127.60
    ThreeMonthly: £343.10
    SixMonthly: N/A
    Annual: £1089.30
    Saturday: £2.70
    Sunday: £2.70
    
    Number Accessible Spaces: 5
    Accessible Spaces Note:

    Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
  • Telephone: Usage Type Cards And Coins
  • Web Kiosk Open: Note N

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location In the car park
  • Sheltered YES Yes
  • Spaces 64
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/HEN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services

    The main road outside the station, bus stop on the railway bridge.