Grantham Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter YES Yes
  • Induction Loop No
  • Accessible Taxis

    Advance booking advisable

  • Staff Help When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • Help Points No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:50 to 00:50
    Saturday - 05:50 to 22:15
    Sunday - 09:20 to 23:59
  • Booking Office Counter

    Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

  • Helpline No
  • Helpline Contact Details 03457 225 225 or 18001 03457 225 225 (Text relay service)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    At station front next to canopy and taxi rank.

  • Step Free Access

    This station has step free access to all platforms.

    This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

    Grantham has a RNIB Map for All located outside the main entrance to the left of the doors.

    Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/GRA.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1. Toilet opening hours are at all times that the station is open.

• Parking
  • Car Parking Details
    Address:
    LNER
    Grantham Railway Station
    Station Road West, Grantham
    NG31 6BT
    
    Operator Name: London North Eastern Railway
    Name: Station Car Park
    Spaces: 263
    Charges:
    Off-peak: £6.25
    PerHour: £2.50
    Daily: £12.50
    Weekly: £50.00
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1375.00
    Saturday: £6.25
    Sunday: £6.25
    Note:

    Premier Bays, Annual Season Ticket £1,875.00.

    Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.

    Simply purchase your ticket at the car park on the day.

    
    
    Number Accessible Spaces: 17
    Accessible Spaces Note:

    N C P has 523 spaces

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookingsis Grantham Taxis07976 970 694

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Three machines located on the booking hall.
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Collection is available for Smart tickets bought online. 

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:30 to 16:00
    Saturday - 08:00 to 16:00
    Sunday - 09:00 to 15:00

• Station Information
  • Baby Change YES Yes
  • Post Box YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 01302 362175
  • ATM YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 01302 362175
    
    Operator Name: Newark L P O 01302 362175
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.90649078
  • Longitude -0.642452874

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Grantham station (http://btopenzone.hotspot-directory.com )

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Opposite station front
    
  • Sheltered YES Yes
  • Spaces 63
  • Type Stands

• Other transportation
  • Rail Replacement Services

    Rail Replacement Coaches leave from the front of the station.