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Ellesmere Port Train Station

Ellesmere Port Train Station

Ellesmere Port

Ellesmere Port station

Europa Way
Ellesmere Port
Cheshire
CH65 4AR

Ticket office opening hours:

Monday - Friday - 05:30 to 14:00
Sunday

GET DIRECTIONS

Ellesmere Port at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Helpline YES Yes
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Friday - 07:00 to 19:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:59 to 14:34
      Sunday
      Saturday
    • Accessible Taxis www.traintaxi.co.uk

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      www.traintaxi.co.uk

    • Booking Office Counter

      All disabled passengers will be offered assistance by station staff during booking office opening hours.

    • Customer Help Point Located on Liverpool bound platform.
    • Helpline Contact Details

      0151 555 1111


    • Step Free Access
      coverage: partial station">

      Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Airport

    • Availability YES Yes
    • Note The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for Liverpool John Lennon Airport when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
  • Bus information

    • Bus Service: Note For onward travel information click text-decoration: underline; here (http://www.merseytravel.gov.uk/Pages/Welcome.aspx) or contact the Traveline on 0871 200 2233
    • Bus Service: Availability YES Yes
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered YES Yes
    • Spaces 24
    • Cycle Hire: Note Bike & Go available at this station. Hire a bike for only £3.80 per 24 hours. More details at www.bikeandgo.co.uk
    • Note www.merseyrail.org/cycle

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      Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Wi-Fi Find WiFi Hotspots around Ellesmere Port station (http://btopenzone.hotspot-directory.com )
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0151 555 1111

      Operator Name: Merseyrail
      Name: Station Car Park
      Spaces: 109
      Free: true
      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Saturday - 06:04 to 00:22
      Sunday - 07:34 to 00:22
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Baby Change No
    • Toilets Note

      Operating hours only

    • Toilets YES Yes
  • Station Location & Directions

    • Latitude 53.28220693
    • Longitude -2.896427988
  • Station Information

    • ATM No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Trolley No
    • Waiting Room No
    • Lost Property Phone number: 0151 955 2368
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 0151 955 2368
    • Baby Change No
    • Station Buffet YES Yes
    • Showers No
    • Wifi No
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares ME
    • Pre-Purchase Collection No
    • Smartcard Notes click here.

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

  • Taxi Information

    • Note www.traintaxi.co.uk (http://www.traintaxi.co.uk) 
    • Availability YES Yes
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:30 to 14:00
      Sunday
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Pick Up / Drop Off at the bus stop outside the station

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.