Dundee Train Station
Dundee Train Station
Dundee
Dundee station
South Union Street
Dundee
City of Dundee
DD1 4BY
Ticket office opening hours:
Monday - Friday - 06:25 to 19:30
Saturday - 06:25 to 19:30
Sunday - 08:30 to 19:30
Dundee at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Helpline
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Ticket gates to all platforms
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Saturday - 05:30 to 00:30
Sunday - 05:30 to 00:30 -
Helpline Contact Details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
-
National Key Toilets
There is a Changing Places Toilet located on the platform.
-
Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Bus information
- Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered YES Yes
- Spaces 200
- Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go )
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Operator Name: Local Council
Name: Short Stay Car Park
Spaces: 9
Charges:
PerHour: £3.30
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the platform. Radar - National Key Scheme
- Toilets YES Yes
-
Station Location & Directions
- Latitude 56.45647618
- Longitude -2.971204807
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Trolley YES Yes
- Waiting Room YES Yes
-
Lost Property
scot rail lost property information">Phone number: 03301 092 833
Operator Name: Scot Rail Lost Property Information - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
- Lost Property Number 03301 092 833
- Baby Change YES Yes
- Station Buffet YES Yes
- Showers No
- Wifi YES Yes
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares SR
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Taxi Information
- Note visit www.traintaxi.co.uk for details of taxis available for hire
- Availability YES Yes
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:25 to 19:30
Saturday - 06:25 to 19:30
Sunday - 08:30 to 19:30
-
Ticket Office Hours
Monday - Friday - 06:25 to 19:30
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
bus lay-by, riverside drive (200yds from station entrance) ">
Please click on the link below for the exact bus pick up location:-
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.