Dundee Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 06:00 to 01:00
    Sunday - 07:15 to 23:45
  • Helpline
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates to all platforms

  • National Key Toilets

    There is a Changing Places Toilet located on the platform.

  • Step Free Access

    This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.

    Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online:  www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go ) 
  • Sheltered YES Yes
  • Spaces 200
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Operator Name: Local Council
    Name: Short Stay Car Park
    Spaces: 9
    Charges:
    PerHour: £3.30
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on the platform. Radar - National Key Scheme

• Station Location & Directions
  • Latitude 56.45647618
  • Longitude -2.971204807

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:customer.relations@scotrail.co.ukcustomer.relations@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:25 to 19:30
    Saturday - 06:25 to 19:30
    Sunday - 08:30 to 19:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance.

    Please click on the link below for the exact bus pick up location:-

    ///what3words