Crosskeys Train Station
Crosskeys Train Station
Crosskeys
Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7DG
Ticket office opening hours:
no information
Crosskeys at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accesible Ticket Machine
The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
- Customer Help Point Customer help points are available on both platforms.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
.
- Nearest Stations with Facilities NBE
-
Step Free Access
Category B1.
Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.
Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
There are no platform staff at this station. Assistance will be provided by the Conductor on the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.
-
Note
Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central).
- Sheltered No
- Spaces 4
- Type Lockers
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Crosskeys station (http://btopenzone.hotspot-directory.com)
-
Parking
-
Car Parking Details
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
-
Car Parking Details
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.62156
- Longitude -3.12628
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Risca Road.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.