Collington Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Helpline YES Yes
  • Helpline Contact Details

    If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    The assisted helpline is not available on Christmas Day.

    
    
  • Impared Mobility Set Down

    Located at both sides of the station

  • National Key Toilets

    No

  • Step Free Access

    This is a Category B2 station: Step-free access to each platform from either side. Access between platforms via steep ramps (greater than 400 metres, above 1:10 gradient).

    Assistance Meeting Point is at the entrance to platform 1.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SN
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

• Station Location & Directions
  • Latitude 50.8392821
  • Longitude 0.457878337

• Restrooms
  • Toilets No
  • Baby Change No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CLL.pdf).

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Staffing Level YES Yes

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services

    Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.