Chiswick Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • National Key Toilets N/A
  • Step Free Access

    Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.

    Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On the platform by the entrance to ticket office
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Chiswick ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 10:15
    Saturday
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.48114063
  • Longitude -0.267834947

• Parking
  • Car Parking Details

    Weekend tickets are available from 1600 Friday £5.30

    Off Peak from 1600 Monday to Friday 

    
    
    Name: Station Car Park
    Spaces: 5
    Charges:
    Off-peak: £2.50
    PerHour: N/A
    Daily: £3.40
    Weekly: £17.00
    Monthly: £54.90
    ThreeMonthly: £164.70
    SixMonthly: N/A
    Annual: £609.00
    Saturday: £2.00
    Sunday: £2.00
    Note:

    Bank Holiday £2.00

    
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Chiswick station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 2 and car park

  • Sheltered YES Yes
  • Spaces 62
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CHK.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Towards Barnes: Burlington Lane Bus Stop A

    Towards Kew Bridge: Burlington Lane Bus Stop B