Chilham Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    station forecourt

  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Accessible taxis are available to book

  • Customer Help Point On platform
  • Helpline
  • Helpline Contact Details

    0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    *Helpline closed on Christmas Day

  • Nearest Stations with Facilities CBW
  • Step Free Access

    Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London. There is no step free access to Platform 1. Only step access to platform 1 for services towards London. No step free interchange between platforms. Unstaffed station. Ramp for train access and staff to assist, are on the trains.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Parking
  • Car Parking Details Phone number: 0345 322 7021
    
    Operator Name: Southeastern
    Name: Station Car Park
    Spaces: 8
    Free: true
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Station Location & Directions
  • Latitude 51.24461449
  • Longitude 0.97591547

• Restrooms
  • Toilets No
  • Baby Change No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Chilham station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CIL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Information Systems ArrivalScreens
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Other transportation
  • Rail Replacement Services

    Towards Canterbury: Outside of the Old Alma Inn, on the A28 road

    Towards Ashford: Opposite the Old Alma Inn, on the A28 road