Burton-on-Trent Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 23:55
    Saturday - 05:45 to 23:55
    Sunday - 08:10 to 12:00
  • Accessible Taxis

    Taxi number displayed on Useful Information Poster.

  • Customer Help Point none
  • Helpline No
  • Helpline Contact Details

    08000 11 33 23

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located on Platform 2; these toilets are operated by a radar key.

  • Step Free Access

    Category B

    This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. 

    This station has tactile paving at the edge of each platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

     Assistance is provided from 5.45am until 11.55pm

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On the station concourse
  • Penalty Fares EM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Top up your Smartcard at either the Ticket Office or Ticket Vending Machine

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:30
    Saturday - 06:10 to 19:30
    Sunday - 10:00 to 18:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 125678
    
    Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 03457 125678
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.80583306
  • Longitude -1.642462026

• Parking
  • Car Parking Details
    Operator Name: East Midlands Railway
    Name: Station Car Park. ( Pay by Ring G O available) www.myringgo.co.uk
    Spaces: 157
    Charges:
    Daily: £4.50
    Weekly: £14.00
    Monthly: £45.00
    ThreeMonthly: £122.00
    Annual: £450.00
    Saturday: £3.00
    Sunday: £3.00
    Note:

    £1.50 Evening fare valid 1800 - 0230

    £4.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.

    
    
    Number Accessible Spaces: 6
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Burton-on-Trent station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    on the platform under the bridge

  • Sheltered YES Yes
  • Spaces 38
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BUT.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Station 01283 532000 New Street 01283 515544 57 01283 575757

• Other transportation
  • Rail Replacement Services

    Outside the front of the station.