Burton-on-Trent Train Station
Burton-on-Trent Train Station
Burton-on-Trent
Burton-on-Trent station
Borough Road
Burton-on-Trent
Staffordshire
DE14 2DA
Ticket office opening hours:
Monday - Friday - 06:10 to 19:30
Saturday - 06:10 to 19:30
Sunday - 10:00 to 18:30
Burton-on-Trent at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Induction Loop No
- National Key Toilets YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:45 to 23:55
Saturday - 05:45 to 23:55
Sunday - 08:10 to 12:00 -
Accessible Taxis
Taxi number displayed on Useful Information Poster.
- Customer Help Point none
- Helpline No
-
Helpline Contact Details
08000 11 33 23
-
National Key Toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
-
Step Free Access
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
Assistance is provided from 5.45am until 11.55pm
-
Parking
-
Car Parking Details
Operator Name: East Midlands Railway
Name: Station Car Park. ( Pay by Ring G O available) www.myringgo.co.uk
Spaces: 157
Charges:
Off-peak: £3.30
Daily: £5.00
Weekly: £15.00
Monthly: £50.00
ThreeMonthly: £135.00
Annual: £500.00
Saturday: £3.30
Sunday: £3.30
Note:£1.70 Evening fare valid 1800 - 0230
£5.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BUT.pdf)
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Burton-on-Trent station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
-
Toilets Note
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Change YES Yes
-
Station Location & Directions
- Latitude 52.80583306
- Longitude -1.642462026
-
Station Information
- Lost Property Number 03457 125678
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 125678
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. - Lost Property: URL https://www.nationalrail.co.uk/
- Staffing Level YES Yes
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
- Penalty Fares EM
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note On the station concourse
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesTop up your Smartcard at either the Ticket Office or Ticket Vending Machine
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
on the platform under the bridge
- Sheltered YES Yes
- Spaces 38
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:30
Saturday - 06:10 to 19:30
Sunday - 10:00 to 18:30
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:30
-
Taxi Information
- Availability YES Yes
- Note Station 01283 532000 New Street 01283 515544 57 01283 575757
-
Other transportation
-
Rail Replacement Services
Outside the front of the station.
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.