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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Burton-on-Trent

Burton-on-Trent

Burton-on-Trent station
Borough Road
Burton-on-Trent
Staffordshire
DE14 2DA

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:10 to 19:30
Saturday - 06:10 to 19:30
Sunday - 10:00 to 18:30

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 23:55
      Saturday - 05:45 to 23:55
      Sunday - 08:10 to 12:00
    • Accessible Taxis

      Taxi number displayed on Useful Information Poster.

    • Customer Help Point none
    • Helpline No
    • Helpline Contact Details

      Between 29th July and 22nd September there is no step-free access from the lower station car park to the main station. Customers with mobility issues are advised to contact 07741 833 022 to plan their travel.

    • National Key Toilets The National key toilets are located on Platform 2; these toilets are operated by a radar key.
    • Step Free Access

      Between 29th July and 22nd September there is no step free access from the lower station car park to the main station and that anyone with mobility issues should contact 07741 833 022

      Assistance is available between 05:45 and 23:00 when the station is staffed. Between 23:00 and 05:45, assistance is not available.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On the station concourse
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 19:30
      Saturday - 06:10 to 19:30
      Sunday - 10:00 to 18:30
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 125678

      Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 03457 125678
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.80583306
    • Longitude -1.642462026
  • Parking
    • Car Parking Details
      Operator Name: EMR
      Name: Station Car Park. ( Pay by Ring G O available) www.myringgo.co.uk
      Spaces: 110
      Charges:
      Off-peak: £4.00
      PerHour: N/A
      Daily: £7.00
      Weekly: £23.00
      Monthly: £67.00
      ThreeMonthly: £187.00
      SixMonthly: N/A
      Annual: £629.00
      Saturday: N/A
      Sunday: N/A

      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Burton-on-Trent station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location on the platform under the bridge
    • Sheltered YES Yes
    • Spaces 38
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BUT.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Station 01283 532000 New Street 01283 515544 57 01283 575757
  • Other transportation
    • Rail Replacement Services

      Outside the front of the station.

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